Field SIU Investigator

GEICO•Miami, FL

14h•Onsite

About The Position

GEICO is seeking a Senior Field Security Investigator to join their SIU team. This role involves conducting investigations into suspected fraud or illegal activities against the company. Responsibilities include interviewing individuals, performing database inquiries, taking statements, and locating information sources and witnesses. The investigator will evaluate information for credibility, coordinate with outside agencies, and provide training to claims departments. The position requires the applicant to reside within a commutable distance to Miami/Fort Lauderdale.

Requirements

An associate or bachelor’s degree in criminal justice or a related field, OR Five years of insurance claims investigative experience (includes TCR1, TCR2, CU, PIP technical and/or PIP litigation desk experience), professional investigation experience with law enforcement agencies, or Seven years of professional investigation experience involving economic or insurance related matters.
Experience handling in-person or phone statements from various parties in an investigation in a way that builds GEICO’s customer base and promotes customer satisfaction through efficient, accurate, and courteous interactions.
Ability to gather a broad range of evidence related to an investigation and draw conclusions based on the information collected to the applicable fraud investigation.
Demonstrated ability to organize and prioritize investigative volume workloads and stressful situations.
Must be able to always maintain a professional attitude and appearance.
Must be able to document files in a clear, concise, professional written manner, to be understood by customers, clients, co-workers and other employees of the organization.
Must be able to obtain and maintain a valid driver’s license, certifications and permits in accordance with state and federal regulations, and company and departmental standards.
Must be able to lift and carry materials and equipment and lift them to and from vehicles and carry them up and down steps.
Must be able to climb on, off, in, around and under vehicles, including but not limited to RVs and commercial vehicles.
Must be able to exercise caution and awareness of surroundings while performing the essential duties of the position.
Must be able to learn and apply large amount of technical and procedural information.
Knowledge of city, state, and local regulations, legal concepts, case law, medical treatments, and medical terminology.

Nice To Haves

4-year Degree or higher
Current or prior SIU investigations experience working in diverse teams across different SIU job functions
Experience handling: financial, casualty, bodily injury, worker’s compensation, commercial, marine, auto, property and underwriting fraud investigations
Ability to handle complex fraud cases and/or rings
Knowledge on how to use public record systems, and/or claims and policy databases to support an investigation
Ability to work with minimal direct supervision and manage an active case load
Related professional designations (e.g. CIFI, CFE, FCLA, CPCU, etc.)

Responsibilities

Conduct investigations of suspected cases of fraud or other illegal activities against the Company.
Interview individuals, perform database inquiries, take statements, and locate sources of information and witnesses.
Evaluate information to determine its credibility.
Refer and coordinate investigation assignments to outside agencies.
Provide training and support to all departments in the claims handling process.