Field Services Technician - Little Rock, Arkansas

Evergreen Residential Holdings, LLC•Little Rock, AR

2d•Onsite

About The Position

Evergreen Residential is seeking a Field Technician for its South-Central region, based in the Little Rock, AR area. This role is responsible for post-renovation repairs, smart home troubleshooting, occupied maintenance, eviction checks, move-in and move-out inspections, and project management of renovations on newly acquired properties. The ideal candidate has a background in SFR field maintenance and construction, a passion for real estate, and is accomplished in providing a positive resident experience. Evergreen Residential is a high-growth Real Estate Company and institutional investment platform in the single-family residential ('SFR') and build-to-rent (“BTR”) sectors, committed to changing the way investors own and manage SFR homes. The company offers a flexible, empowering culture, competitive compensation and benefits, and the opportunity to work with and learn from industry pioneers and experts.

Requirements

3+ years of work experience in a related position with residential maintenance experience, and scoping properties to determine renovation requirements
Experience engaging and managing vendors to ensure they are delivering to the timeline and specifications required
Proficiency with Microsoft Office, including Outlook, Excel, and Word; as well as with prospect and resident management systems is required
Demonstrated ability to perform effectively in a fast-paced and demanding environment
Flexible and able to operate effectively in a changing environment, and/or with ambiguity
Excellent written and verbal communication skills
Strong organizational and time-management skills, able to consistently meet goals and deadlines while maintaining quality
Computer Skills including proficiency with Microsoft Outlook and Excel
Must have a current and valid driver's license
Proactive, self-directed, and highly motivated

Nice To Haves

HVAC certifications preferred

Responsibilities

Complete minor post renovation repairs as needed
Install and trouble-shoot smart home technology issues
Install marketing yard signs and remove signs at occupancy
Perform pre-move in inspections 72 hours before move-in
Conduct HOA Violation checks
In person evictions/lockouts
Perform recurring occupancy checks
Coordinate and perform move out walks with residents
Schedule and complete occupied maintenance work orders
Review progress against KPI’s weekly with the Head of Construction
Communicate with residents in a timely and professional manner for any outstanding violations.
Make recommendations on engaging and terminating vendors and contractors to use on each project or job
Effectively and efficiently schedule and manage all construction activities, and maintain productive ongoing relationships
Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete. Ensure vendors and contractors are held accountable for quality, completeness, and timely work
Perform specific repair and/or securing work such as rekeying of properties; daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned property
Develop scope and cost and obtain approvals for additional work not identified on initial bid
Document the rehab process including "before" and "after" photos
Quality control review and punch list process for all home renovation projects