Field Services Technician - Remote

Sky Eye Measurement Inc.•Toronto, ON

7d•Remote

About The Position

At Sky Eye Measurement (SEM), our Field Service Technicians are the face of our technology in the field - trusted experts who ensure our equipment performs safely, reliably, and at its best. From inspecting and commissioning new systems to troubleshooting and repairing complex mechanical, electrical, and instrumentation components, this role is all about hands‑on problem solving and customer impact. This is a remote position based in the Greater Toronto Area, supporting clients across the region. If you take pride in maximizing equipment uptime, representing a company with professionalism, and working independently while staying closely connected to a strong technical team, this role offers the autonomy, variety, and responsibility that make field work rewarding. The Field Service Technician at Sky Eye Measurement (SEM) inspects, maintains, troubleshoots, repairs, and commissions SEM-manufactured equipment. This role ensures mechanical, electrical, and instrumentation systems operate safely, reliably, and in compliance with regulatory requirements. The technician serves as SEM’s field representative, supporting clients and maximizing equipment uptime and performance.

Requirements

3–7 years of relevant field experience in the technical competencies listed above
Journeyperson Electrical, Instrumentation, or Millwright certification (Red Seal preferred)
Ability to pass pre-access testing, including drug and alcohol screening
Valid passport required with the ability to obtain and maintain clearance for cross-border travel (including admissibility to the U.S.)
Satisfactory criminal record check may be required
Satisfactory credit check may be required due to company-issued credit cards
Ability to temporarily cover work-related expenses on a personal credit card (up to approximately $10,000) pending reimbursement

Nice To Haves

Petroleum Mechanic certification (PM1/PM3) considered an asset
Railway and bulk liquid / LPG transloading experience considered a major asset

Responsibilities

Install pumps, piping, tubing, valves, instruments, and electrical components on SEM-manufactured equipment
Perform equipment layout, mechanical assembly, and system integration in both field and shop environments
Ensure installations meet design specifications, safety standards, and operational requirements
Perform preventative and corrective maintenance on: Centrifugal pumps, Positive displacement (PD) pumps, Flow meters and associated instrumentation
Inspect and service mechanical, electrical, and control systems to ensure safe and reliable operation
Identify and address wear, performance issues, and potential failures
Disassemble, inspect, and rebuild pumps, flow meters, and valves
Replace seals, bearings, internals, and critical components as required
Diagnose failures and perform root cause analysis to prevent recurrence
Lead and support commissioning and start-up of SEM transloading units
Perform system checks, functional testing, and verification of control logic and interlocks
Support FAT (factory acceptance testing) and field start-up activities
Train clients on operation and best practices of SEM equipment
Identify opportunities to improve system performance and reduce downtime
Troubleshoot HMI/PLC systems (e.g., Toptech, Siemens), including I/O verification and signal tracing
Maintain and troubleshoot control systems, interlocks, and E-stop circuits
Work with 24VDC, 120/240VAC, and 480VAC systems, including motors, VFDs, and instrumentation
Maintain and troubleshoot grounding and overfill systems (e.g., Scully, Dixon)
Diagnose faults in probes, rack controllers, and safety interlocks
Manage SEM parts and spares in the shop/warehouse
Maintain accurate inventory records and ensure critical parts are available for field work
Track usage, inspect incoming parts, and coordinate procurement for replenishment
Organize storage for accessibility, safety, and compliance with warehouse best practices
Optimize inventory levels to balance availability with cost efficiency
Comply with all federal, provincial, and client safety regulations and standards
Complete OSHAs/FLHAs and required site documentation prior to work
Actively participate in SEM safety inspections, initiatives, and reporting
Follow LOTO procedures when servicing equipment
Ensure equipment meets operational and regulatory requirements
Complete detailed daily service reports (DSRs)
Communicate deficiencies, repair status, and recommendations clearly
Provide feedback to engineering/manufacturing for design and operational improvements
Share lessons learned and best practices with colleagues and clients