Field Services Technician

Ledcor • Grande Prairie, AB

11d • Onsite

About The Position

You are a Field Services Technician who will play an important role in delivering high-quality installation, maintenance, and repair services for telecommunications systems and infrastructure to a variety of business clients. You will ensure reliable connectivity by working on-site to install and service equipment and cabling, while adhering to safety and quality standards. Learn more about working at Ledcor: Watch here.

Requirements

• Minimum 1 year of experience in a telecommunications role, or relevant training and experience working with any telecom network company or provider
• Excellent verbal and written communication skills in English as required
• Must have and maintain a valid provincial driver’s license, provide a clean driver’s abstract
• Successful completion of pre-employment drug & alcohol requirements, criminal background check
• Some knowledge or familiarity of working with Telecommunication networks or similar electrical fields
• Experience working independently and a strong technical aptitude
• Proven ability to work independently with minimal supervision, demonstrating strong organizational and prioritization skills

Responsibilities

• Install, maintain, and repair various voice, data, VoIP, security and Automation communication systems and equipment
• Conduct thorough site surveys to assess installation requirements and develop effective plans to ensure successful deployment
• Ensure all work orders and related documentation, Field Level Hazard Assessments (FLHA), and Job Summary Reports (JSRs), are completed accurately and submitted in a timely manner
• Maintain compliance with internal processes and regulatory standards
• Provides clear and professional communication to customers regarding job progress, estimated arrival times, and any delays
• Proactively identify and communicate issues related to overbooking or underutilization to maintain service efficiency and customer satisfaction
• Building on your customer service skills, you will ensure work orders are completed
• Drive to and from customer locations in a defined geographic area performing installation and repair of services on behalf of our client
• Utilize a laptop computer and various software applications

Benefits

• Company vehicle
• cell phone
• tools provided
• competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing
• opportunities to develop your skills and knowledge

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed