Field Services Technician I

Verra Mobility • Mesa, AZ

8d • Onsite

About The Position

This position will be responsible for installing, repairing, and maintaining digital photo enforcement equipment for a municipalities in the Washington DC Region. The technician must insure that the equipment within the region maintain strict standards. This position will require strong attention to detail, a high level of quality, proficiency, dependability and demonstrated priority and time management. This position is part of our Field Service Team.

Requirements

• High School Diploma or Equivalent.
• Ability to navigate and operate throughout the Washington DC urban environment in a work vehicle.
• 1-2 Years of related work experience
• Experience in network installation, and computer technology.
• Ability to work outside with minimal supervision.
• Valid drivers license with good driving required is required.
• Must be willing to submit to and return clean enhanced police background check.
• Strong written and verbal communication skills.
• Great multi-tasking skills, effective organizational skills and strong time management mindset.

Responsibilities

• Ensure proactive routine maintenance deadlines are met while keeping active equipment above contractual requirements.
• Work closely with multiple internal and external teams to identify and resolve customer related issues resulting from equipment deficiencies.
• Initiate internal escalations, as necessary.
• Work closely with Maintenance Field Supervisor to keep service levels high.
• Perform daily checks of enforcement systems to confirm operations and monitor all systems as equipment dictates.
• Monitor and document the timely completion of monthly validation program, work with field supervisors to adapt procedures to match equipment demands as technology evolves.
• Provide installation support for new approach builds on construction sites.
• Ability to travel within the Washington DC region, including Maryland and Virginia for job duties with short notices.
• Other duties and/or responsibilities assigned by the Verra Mobility Leadership Team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED