Field Services Supervisor

Alliance Technical GroupGreenville, SC
Hybrid

About The Position

Performs a critical role in scheduling sampling events, creating daily routes for the field services team, and addressing client requests. The role also includes sample collection and performance of field analyses, including pH, Temperature, Total Residual Chlorine, Flow, and Composite setup and breakdown. This role also includes serving as a point-of-contact for South Carolina upstate area clients and working closely with the project management group to ensure timely response and client satisfaction. Supervisor responsibilities include oversight of the field services team, including scheduling and coordination with clients for sampling events.

Requirements

  • High school diploma or bachelor’s degree
  • Minimum 1 year of experience field services-scheduling experience is a plus
  • Basic knowledge of environmental sampling techniques and safety practices
  • Positive attitude and willingness to engage with clients to ensure client satisfaction
  • Valid driver's license and ability to safely operate a motor vehicle
  • Intermediate skill level in Microsoft Office programs, including Work, Excel, and Outlook
  • Excellent written and verbal communication skills, both with internal customers and external vendors
  • Professional behavior and appearance.
  • Ability to be organized and pay attention to detail
  • Ability to prioritize and multi-task, follow up on pending issues, meet deadlines, and work independently

Nice To Haves

  • field services-scheduling experience is a plus

Responsibilities

  • Generate labels and COCs for laboratory work in preparation for field projects.
  • Pre-log in samples to LIMS based on the client permits and requests with proposed scope
  • Prepare bottle kits for client projects
  • Plan sampling schedules and daily routes
  • Take phone calls and assist with client requests and scheduling
  • Complete and process basic forms, logs, and databases related to field activities
  • Oversight of the field services team, including scheduling and coordination with clients for sampling events.

Benefits

  • MEDICAL, DENTAL, AND VISION INSURANCE
  • FLEXIBLE SPENDING ACCOUNTS
  • 401(K) PLAN WITH COMPETITIVE MATCH
  • CONTINUING EDUCATION AND TUITION ASSISTANCE
  • EMPLOYER-SPONSORED DISABILITY BENEFITS
  • LIFE INSURANCE
  • EMPLOYEE ASSISTANCE PROGRAM (EAP)
  • PAID TIME OFF (PTO), PAID HOLIDAYS, & BONUS FLOATING HOLIDAY (IF HIRED BEFORE JULY 1ST)
  • PROFIT SHARING OR INDIVIDUAL BONUS PROGRAMS
  • REFERRAL PROGRAM
  • PER DIEM & PAID TRAVEL
  • EMPLOYEE DISCOUNT HUB
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