Field Services Manager

Wunderlich-Malec Engineering, Inc.•Jacksonville, FL

1d•Hybrid

About The Position

Wunderlich-Malec Engineering (WM) is a 100% employee-owned ESOP and one of the largest and most well-established engineering companies in the United States. We have a Field Engineering Services Manager opportunity in Baldwin, FL. This person will oversee testing and commissioning services of the business unit and ensuring proper resource allocations, while also supporting technical excellence, quality assurance, revenue growth, profitability and safety. In addition, this role includes Accounting, Project Management, and Technical Expertise for various sized electrical substation and generator plant projects.

Requirements

Proven ability to supervise, motivate, mentor, and optimize in a collaborative, team-oriented environment
Goal oriented and focused
Strong drive, energy, enthusiasm, and proactive style
Entrepreneurial and/or business background
Experience managing technical projects of various sizes
Experience in business development
Strong leadership and willingness to support and grow team members
Ability to allocate resources to projects at all time and during critical junctures based on experience and existing skill sets to ensure successful execution.
Excellent communication (written and oral) & interpersonal skills
Excellent negotiation, influence, mediation & conflict management skills
Proven ability with problem solving and decision making
Strong organizational, multi-tasking, & time-management skills
Strong budget management and financial reporting skills
Strong proposal development and estimating capabilities to accurately reflect project requirements, costs, and clear delineating scope of work
Demonstrate safety consciousness in equipment handling, electrical and electronic procedures, and the unique situations encountered at diverse work sites
Develops and maintain strong working relationships with customers, demonstrates an awareness of customer needs, preferences, time and financial constraints
Bachelor’s degree in engineering (electrical, mechanical or engineering technology) from an accredited institution or 15 years of Field Testing and Commissioning experience is required.
A minimum of 7-10 years testing & commissioning and electrical engineering experience or 15 years of testing & commissioning experience including both technical and supervisory responsibilities.
Strong leadership and client relation skills required.
In-depth understanding of three-phase power systems
In-depth understating of protection and control schemes and implementation
In-depth experience utilizing relay test sets with various relay vendors including SEL, GE, Beckwith, ABB, Basler, etc. and various manufacturers of electromechanical relays
In-depth understanding of equipment testing - circuit breakers, transformers, circuit switchers, MOABS, CTs, PTs, batteries & chargers, transfer switches, line tuners, wave traps, carrier relays, etc.
In-depth experience executing in-service power measurements (load checks)
Experience leading crews to test and commission new and modified substations including equipment isolation/restoration and complex circuit cutovers being mindful to mitigate inadvertent operations
Experience with rotating machinery, including generators and excitation systems
Experience testing previously programmed RTUs locally and remotely to system operators
Experience with SCADA, RTU, and DFR systems

Responsibilities

Report to the Operations Manager and responsible for testing and commissioning operations of the business unit and its interactions across the ETG
Supports development and execution of the short-to-long term strategic plan, including the revenue and profit goals
Responsible for supporting business reporting and attending relevant business meetings
Develop and enhance the positive culture of the business unit and ensure proper operations and safety of the team
Ensure proper use of EOS across Field Services Team and at the ETG and Business Unit Level: L10 Meetings, Core Values, V/TO, Scorecards, IDS, Quarterly Conversations, Rocks, Quarterly/Annual Meetings, etc.
Ensure projects under Field Services Team are completed on time and within the defined budget, while maintaining the quality assurance
Support Business Unit recruitment and hiring per strategic recruiting plan
Manage business unit’s staffing changes (hiring, disciplinary action, terminations) in collaboration with Operations Manager and Human Resources
Track and review staffs’ performance and responsible for the on-time completion of staffs’ annual performance assessment
Evaluate the project needs and competency of business unit staff to achieve optimum resource pool
Support business unit staff with their career development planning and growth. Provide mentorship and guidance to help team members obtain their short-term and long-term goals
Support the Operations Manager and Business Development team on business development activities
Manage key accounts / customers including contract and rate negotiations, client-specific staffing, business development, and strategic planning
Ability to effectively develop and manage scope, schedule, budget, and quality for projects of varying size and complexity, including customer and business unit reporting of scope, schedule, and earned value
Development of proposals, project budgets, execution plans, work breakdown structures, and schedules
Balance Field Services Management time with billable work managing team projects