Field Services Manager

Penn EntertainmentHouston, TX
Onsite

About The Position

PROENERGY is an engineering, R&D, and manufacturing powerhouse. The company addresses every need for fast-start power generation: turbine and package manufacturing, turnkey project execution, power purchase agreements, and asset lifecycle care for turbines and plants. Where others see impossible energy challenges, PROENERGY provides innovative aeroderivative solutions. Our Footprint PROENERGY delivers fast-start, dispatchable power solutions from worldwide centers for aeroderivative excellence. We are investing more than $1 billion through 2028 in infrastructure to serve our customers. In Sedalia, Missouri, our 600,000 sq ft Center for Excellence in Manufacturing—a world-class investment in fast-start power and the only campus of its kind in the world—is growing by 40 percent. In Houston, Texas, our 500,000 sq ft Center for Excellence in Lifecycle Care features a Level-IV depot and aero repair facility, which executes comprehensive services for aeroderivative engines under one roof. In Kansas City, we have an office with an Engineering team that supports our sought-after solutions for turnkey projects and contracted power. And our worldwide service centers ensure local service expertise near our customers. Our expanding service footprint includes Phoenix, Buenos Aires, New Brunswick, and additional locations in Europe, Australia, and Southeast Asia. Our Philosophy We take care of our people and strive to make a positive difference for the world. We offer competitive pay, excellent benefits that include Medical, Dental, Vision, and Life/Disability Insurance at minimal cost to the employee, 10 paid holidays, paid time off, and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills, we encourage you to apply today. Position Summary The Field Services manager role involves overseeing a skilled team of mechanical and electrical/I&C Technical Advisors (TAs), with a focus on achieving service objectives and profit goals. The individual is responsible for organizing staff, recruiting as necessary, and ensuring project progress aligns with budgetary and profit margin guidelines. Regular reporting to corporate management and collaboration with other Business Unit directors is essential to support long-term operational goals and the corporate vision. Safety is a priority, with the role ensuring all field personnel receive up-to-date training, and conducting regular safety meetings. Additionally, the position involves managing the logistical aspects of field services, including tooling, consumables, and the completion of detailed field service reports, while also focusing on continuous improvement and technical accuracy on-site

Requirements

  • Bachelor's degree in engineering or demonstrated equivalency of education and experience
  • Ten (10) years' experience in increasingly complex supervisory positions, preferably within the energy industry.
  • LM2500 and LM6000 Technical Advisor experience.
  • Must be fluent in English, with strong speaking, reading, writing, and comprehension skills.
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.
  • Successful candidate will need to satisfactorily complete pre-employment drug screen and background check

Nice To Haves

  • Must exhibit technical leadership and have experience with team building, process improvement, conflict resolution, and motivating people.
  • Excellent verbal and written skills.
  • Excellent technical, conceptual, and financial skills.
  • Ability to motivate team efforts to accomplish goals.
  • Must exhibit technical leadership and have experience with team building, process improvement, conflict resolution, and motivating people.
  • Experience working independently and, in a team oriented collaborative environment is essential.
  • Ability to plan, organize and multi-task to meet deadlines.
  • Strong background in managing teams.
  • Formal training in Project Management methods and techniques.
  • Experience at working both independently and in a team-oriented, collaborative environment is essential.

Responsibilities

  • Plans and directs the work of a highly skilled mechanical and electrical/I&C Technical Advisor (TA) staff placing particular emphasis on service objectives and profit goals.
  • Organizes TA staff to accomplish goals efficiently and authorizes recruitment of additional personnel, as required.
  • Monitors progress of projects, confers with corporate engineering, and reviews reports to see that development is progressing according to schedule and within budgetary and/or profit margin guidelines.
  • Reports to corporate management on a regular basis. Works closely with that director and the directors of other Business Units to help establish long-range operating goals and corporate vision.
  • Conducts or ensures safety work meetings are done on projects with the TAs.
  • Ensures that all field personnel have up to date and accurate safety training and site safety requirements.
  • Maintains skills matrix, evaluations, and training records for all field service personnel.
  • Ensure consumables, parts, tooling, and any other required resource to perform the work is available and on site when the work begins.
  • Ensures the TAs complete daily reports, their time is captured and approved by the client.
  • Schedules TAs time according to work schedules.
  • Ensures TAs are using correct and accurate technical procedures on site while working on equipment.
  • Supervises and performs administrative function for TAs including field reports.
  • Ensures Field Service final reports are completed on time.
  • Performs evaluations of TAs, and provides guidance on career progression
  • Works with the parts team to track mechanical spare parts inventory and consumables.
  • Prepares receiving and purchase order reports with aid of maintenance/warehouse person or purchasing department.
  • Understands works copes and procedures, and drives continuous improvement by implementing best practices and creative solutions.
  • Troubleshoots and resolves maintenance problems, supervise, and guide TAs in their work.
  • Promotes ideas and solutions to others by consulting, developing, and giving timely feedback to others.
  • Holds a regular schedule meeting with the TA Staff for training and sharing lessons learned.
  • Ensures that Field Services has the appropriate tooling to support the projects sold.
  • Ensures that Tool Kits and consumable kits are complete, and fully stocked to support the projects.
  • Ensures calibrations completed and current.
  • Evaluates tooling for proper function.

Benefits

  • Medical
  • Dental
  • Vision
  • Life/Disability Insurance
  • 10 paid holidays
  • paid time off
  • 401K plan
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