Field Validation & Calibration Technician

TeleSearch Staffing Solutions•Hackettstown, NJ

8h•Onsite

About The Position

Supports a global manufacturer and supplier of precision Density Meters, Refractometers, Polarimeters, Saccharimeters, and Automation solutions with over 8,000 instruments installed worldwide. The Field Service Validation & Calibration Technician maintains the company's consistent pace for innovative design and features that bring new and important functionality to its customers. The primary responsibility of this position is to perform preventative maintenance and IQOQ validations on laboratory instrumentation. The Field Technician must be mechanically inclined to perform preventive maintenance, Field repairs, or adjustments as needed. Provide service and customer support during Field visits. Must be able to diagnose technical problems and determine proper solutions.

Requirements

Technical degree or certification in electronics or equivalent electronics courses with work in Analog and Digital Circuits is a plus, or equivalent prior experience.
Background in calibration, validation or QC of analytical instrumentation, test equipment or similar.
Ability to troubleshoot, test, repair, and service technical equipment.
Routine use of hand tools including digital multi-meters.
Ability to read and understand wiring schematics.
Proven field service history with ability to travel throughout the Continental U.S as needed.
Knowledge of MS Office.
2+ years of field instrument service experience.
Demonstrated ability to schedule efficient travel.
Ability to work independently.
Effective communication and interpersonal skills.
Performs duties in a positive and professional manner.
Listens to customers and managers to learn and solve problems.
Ability to lift up to 40 lbs. individually or up to 80 lbs. with a team member.
Stands for 2-6 hours per day.
Ability to drive up to 6 hours to appointments.
Comfortable with Airports and Airplane travel.
Must possess a Driver’s license with a record of no significant driving infractions.
Calibration: 2 years (Required).
Microsoft Office: 2 years (Required).
Calibration & Validation: 2 years (Required).
Ability to Commute: Hackettstown, NJ 07840 (Required).
Willingness to travel: 100% (Required).

Nice To Haves

Pro-active to receive continuous training in-house.

Responsibilities

Perform onsite and factory preventative maintenance, troubleshooting, and repairs on laboratory instrumentation.
Accurately complete and submit IQOQ documentation in accordance with SOP’s.
Provide technical training to customers.
Provide customer technical support via email or phone.
Perform system interconnections from a schematic.
Submit expense reports and related service documentation and reports timely and accurately.
Efficiently and proactively schedule and arrange travel to customer visits.
Demonstrate values of Quality, Integrity, and Innovation at all times.
Attend regular training at the corporate office.
Assists Production and Quality Assurance departments when on-site as needed.
Manages service tool-box inventory and processes required documentation to be prepared for customer site visits.
Prospects customers for new/renewed Preventive Maintenance Agreements.
Build positive relationships with customers.
Provide after-hours phone support and coverage on a rotating basis.