Field Service Technician

TomraTaunton, MA
Onsite

About The Position

TOMRA of North America, a leading international Reverse Vending and Recycling Company, is seeking a Field Service Technician in Taunton, Massachusetts. The company focuses on transforming ideas and technology to create intelligent and pioneering tools to support a sustainable future. This role is ideal for individuals passionate about sustainability, problem-solving, and customer interaction. The Field Service Technician will be responsible for traveling to various retail customer locations to analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of reverse vending machines that accept recyclable containers. Candidates will need to possess strong customer service skills and the ability to interact with customers, consumers, and internal departments. A company vehicle is provided.

Requirements

  • Ability to troubleshoot and repair or replace machine components (Mechanical)
  • Troubleshoot and replace electrical components
  • Ability to diagnose and repair electrical failures and faults
  • Ability to use hands to assemble, disassemble and repair mechanical components
  • Ability to regularly lift up to 50 lbs.
  • Ability to frequently push/pull up to 150 lbs.
  • Superb customer service and communication skills
  • Proficient with laptops and Windows OS
  • Excellent safety record at previous employers
  • Valid Driver's License
  • Weekend availability

Responsibilities

  • Travel to various retail customer locations
  • Analyze, test, troubleshoot, repair, or rebuild the mechanical and electrical components of reverse vending machines
  • Interact with customers and consumers
  • Interact with intercompany departments

Benefits

  • Medical
  • Dental
  • Vision
  • 401K (or Pension for Union Regions)
  • Paid Training
  • Company vehicle
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