Field Service Technician
TRG•Memphis, TN
•Onsite
About The Position
TRG is adding another resource to our team in Memphis, TN! We are seeking a Field Service Technician to support one of our customers in and around four of their locations in the Memphis area. The ideal candidate is self-motivated and open to taking on new challenges as they present themselves. They are a people person who can be an effective liaison between the company and the customer, finding the best possible solution for both parties.
Requirements
- Strong understanding of wireless network architecture and troubleshooting.
- Basic understanding industrial mobile computing operating systems including Android and Windows CE.
- Basic understanding of industrial mobile computing hardware configuration and troubleshooting.
- Basic understanding of barcode data collection including symbologies, hardware, programming, and troubleshooting.
- Familiarity with EPC RFID data collection and hardware.
- Basic understanding of barcode printing technologies.
- Basic understanding of cloud computing.
- Basic understanding of terminal emulation and session management software.
- Basic understanding of mobile device management software and procedure.
Nice To Haves
- Associates Degree with a minimum of 5 years of experience preferred.
Responsibilities
- Support one of our customers in and around four of their locations in the Memphis area.
- Be an effective liaison between the company and the customer, finding the best possible solution for both parties.
- Develop expertise in terminal emulation software and session management.
- Develop expertise in various mobile device management software.
- Assess critical outages and quickly determine resources needed for resolution.
- Recognize situations/operations with potential for improvement and to identify, develop, present, and propose possible solutions.
- Work diligently for the success of TRG and the client’s business interest without constant supervision.
- Take on challenges and to continually adapt to new requirements through research, learning, and growth.
- Advocate for client at times and for TRG at times.
- Interact with people of all backgrounds with respect.
- Accept critical feedback with a positive attitude.
- Admit to mistakes.
- Calmly handle pressure situations which involve restoration of critical operations.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
