Field Service Technician

Sandvik • Leduc, AB

11d • Onsite

About The Position

Sandvik Mining is seeking a Field Service Technician, specifically an Industrial Mechanic / Millwright / Red Seal Heavy Duty Mechanic, to work in Western Canada on a 14-days-on / 14-days-off schedule. The Mechanical Cutting division at Sandvik Mining specializes in advanced underground mining technology, delivering high-performance cutting systems for production and roadway development. This includes equipment such as continuous miners, bolter miners, borer miners, and related cutting systems designed to enhance productivity, safety, and reliability. Sandvik Mechanical Cutting plays a key role in driving operational efficiency on major projects like the BHP Jansen Potash Project. This is a stable, permanent opportunity with a respected and growing company.

Requirements

• Diploma in a Mechanical/Electrical Field and Red Seal Heavy Duty Mechanic/Industrial Mechanic(Millwright) License.
• Excellent proficiency in reading schematics.
• Demonstrated ability to diagnose, troubleshoot and repair mechanical issues with mining equipment.
• Strong written and verbal communication skills.
• Computer literacy (MS Office).
• Valid driver’s license and willingness to travel to local mine sites and across Western Canada as required.
• Ability and willingness to work varied shifts (as required).
• Must be legally eligible to work in Canada.
• Candidates must be open to traveling for training.
• The training may take place in Europe and last up to 4-6 months.
• The candidate should have experience working with underground mining equipment, with a particular preference for expertise in mechanical cutting products used in mining operations.

Nice To Haves

• At least 3 years related experience with mining equipment is considered an asset
• Previous experience with Sandvik equipment would be an asset.

Responsibilities

• Maintenance and servicing of equipment.
• Planning for correct tools and parts required to perform tasks, according to all work procedures.
• Commissioning of products that includes pre-delivery inspections and hot (operational and at customer site) commissioning.
• Conduct root cause analysis (RCA) to identify and solve common problems, as a first line support.
• Identify components, understand basic functionality, and conduct maintenance and repair work accordingly. This includes the provision of preventive and cost-efficient repairs.
• Support the customer’s product/equipment/processes by suggesting possible improvements. (According to sales area requirements.)
• Uses knowledge and experience to solve standard problems for customers.
• Understands system functionality and interactions of hydraulics/mechanics/electric/automation/pneumatics/materials.
• Complete maintenance reports for internal and external stakeholders e.g., report and document on maintenance and/or repairs completed.
• Obtain customer authorization to invoice.
• Occasionally collect technical feedback in the Sales Area (inputted into Database).
• Assign simple tasks to junior staff and guide them in their completion.
• Coach customer technicians on basic servicing and maintenance principles.
• Ensure that all routine work procedures (using the tools provided), are carried out according to safety standards.
• Complies with Sandvik Mining and Rock Technology safety policies and applicable government, customer or industry regulations or requirements.
• Responsibility to identify and report any unsafe work habits, workplace incidents and/or near misses.
• Perform risk assessments (“Take Five”) prior to each task.
• Maintains hand tools and equipment to ensure safe operation.
• Maintains orderly work area and ensures housekeeping requirements are met.
• Attend Environmental, Health and Safety related trainings.
• Wear the required personal protective equipment (PPE) assigned for each task.

Benefits

• Paid Travel Time
• Ample opportunity for overtime that is paid as per provincial standards
• Tool reimbursement program
• A comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits
• Paid training and development opportunities
• Support from an experienced network of technicians across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree