Field Service Technician

Butterball • Goldsboro, NC

11d • Hybrid

About The Position

Responsible for visiting farms to complete quality checks and aid in producing quality products. Serves as the liaison to guide, support, and influence growers to ensure farms are operating in compliance with all regulations, contractual agreements, and Butterball standards.
At Butterball, we exist to help people pass love on. As the most recognized name in turkey, the brand represents more than 60 years of cherished memories, providing quality, great tasting products that make meals something to celebrate every day. We proudly believe that life at Butterball means having a team who supports you, having the opportunity to grow personally and professionally, and making an impact on the health of others daily.
Whether you choose to work at one of our five (5) manufacturing facilities in NC, AR, MO, farms in AR, NC, and KS, corporate office in NC, IL, or in the field, we believe we have an opportunity for everyone to succeed. At Butterball, we believe in fostering a culture where every team member is valued, has the opportunity to grow professionally and contribute to our success. Join us in our Purpose and apply for an opportunity today!

Requirements

• Bachelor’s degree with emphasis on relevant field or equivalent
• 3+ years of experience or the knowledge, skills, and abilities to succeed in the role
• Strong interpersonal and communication skills with the ability to foster and cultivate relationships with a diverse population
• Ability to apply basic algebra and geometry concepts and calculate figures such as discounts, interest, commissions, proportions, percentages, circumference, volume, etc.
• Ability to read, review, and interpret general business periodicals, journals, technical procedures, or government regulations
• Ability to prepare reports, business correspondence, and procedure manuals
• Strong attention to detail, with a commitment to accuracy and quality in all aspects of work
• Understanding of agricultural quality standards, food safety regulations, and best practices
• Solid presentation, coaching, and training skills with the ability to respond to questions from any audience
• Firm problem-solving and critical thinking skills
• Ability to impact results through education, motivation, and influence
• Ability to operate a motor vehicle will be required.

Nice To Haves

• Bachelor’s degree with emphasis on relevant field or equivalent

Responsibilities

• Develops and fosters a positive relationship with growers to motivate the grower to attain maximum results. Maintains regular availability for and contact with growers.
• Responsible for the overall health and performance of contract turkeys, including monitoring the health, performance, feed, flock records, etc. Implements sanitation and disease prevention programs, provides guidance on appropriate medication administration, performs routine necropsy to monitor disease status of flock, and transports turkeys to diagnostic laboratory for disease monitoring and testing as needed. Implements necessary pest and rodent management programs.
• Verifies and records data, such as weekly mortalities and feed deliveries. Completes and checks final flock file which includes feed conversion rates, medications costs, and grower accounts receivable charges.
• Identifies and uses discretion to choose what, how, and when to provide feedback on or report on during inspection of contract facilities. Ensures thorough documentation. Works closely with farmers to communicate findings and recommendations for improvements.
• Provides coaching and training on best management practices, and the importance of maintaining high standards. Sets clear expectations and influences positive behaviors such as completing proper repairs and maintenance, investing resources into potential solutions that may go beyond standard duties, etc. Provides conflict resolution and escalation for severe issues as appropriate.
• Implements within the facilities initiatives aimed at improving overall quality and efficiency, providing feedback and suggestions based on inspection results.
• Interprets observations, identifies opportunities, and advises management on potential solutions and areas for improvement in policy or procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level