Field Service Technician - JAX
About The Position
IEM is seeking a Field Service Technician, Level 2 or 3, to perform hands-on field service work at customer sites. This role focuses on the installation of components and subassemblies, and basic commissioning of IEM equipment, primarily in data center or industrial applications. The position involves attending project meetings, installing and modifying electrical or mechanical components, performing basic testing and commissioning, troubleshooting electrical circuits and networking equipment, coordinating with project managers and manufacturing facilities, performing preventive maintenance, and providing technical product support. IEM will provide training on specific equipment and commissioning processes.
Requirements
- A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
- Must be a team player and have strong communication skills
- Ability to work independently without direct supervision is a must
- Ability to travel (75%). Must be willing to work evenings and weekends when needed.
- Experience with switchgear and electrical controls system. (required for Level 3)
- Ability to read and interpret electrical wiring diagrams (required for level 3)
Nice To Haves
- Military experience (Plus)
Responsibilities
- Attending project meetings as required, including coordination with contractors and clients.
- Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring.
- Perform basic testing of modified assemblies (visual, ductor, etc.).
- Perform basic commissioning of switchboards, controls panels, and power products.
- Troubleshooting of electrical circuits and networking equipment.
- Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
- Performing preventive maintenance, field installations and modifications to existing equipment
- Technical product support
Benefits
- Comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
