Field Service Technician (San Antonio)

Alfred Kärcher SE & Co. KG • San Antonio, TX

3d • $27 - $31 • Onsite

About The Position

At Kärcher, we don't just fix equipment—we deliver the "WOW" experience by keeping world-class cleaning technology running at peak performance. As a Field Service Technician, you are the face of Kärcher at customer locations, installing, repairing, and troubleshooting industrial machinery while delivering elite customer service directly on site.

Requirements

• High school diploma or equivalent required.
• Proven track record in repair and maintenance of automobiles, diesel engines, military vehicles, or heavy equipment, combined with advanced troubleshooting skills on commercial machinery.
• Strong electro-mechanical and small engine skills, basic electrical knowledge (AC/DC circuits), and familiarity with hydraulics, welding, torching, or metal fabrication.
• Ability to read/write technical reports, interpret safety manuals, speak effectively before clients, and calculate rates, ratios, percentages, and measurements.
• Valid driver’s license with a clean driving record.
• Proficiency with PCs for job reporting.
• Self-starter drive to work independently or in a team.

Nice To Haves

• Auto Mechanic, Diesel, or technical certification is highly desirable.

Responsibilities

• Drive to customer locations to install, repair, and perform advanced troubleshooting on commercial cleaning equipment, while training customer personnel on proper machine maintenance.
• Satisfy all aspects of service calls, maintain van inventory accuracy, perform bi-monthly cycle counts, and submit daily work orders, timesheets, and parts replenishment requests.
• Safely operate and maintain assigned company vehicles (van/truck/trailer) and specialized tools, presenting a clean, professional image at all customer sites.
• Maintain responsive, daily communication with the Dispatch Call Center, deliver top-tier service interactions, and identify opportunities for additional service revenue.

Benefits

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Generous Paid Time Off (PTO) for non-exempt employees / Flexible PTO for exempt employees
• HSA, FSA, and 401K matching plans
• Paid sick time, as well as short- and long-term disability insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED