Field Service Technician

Applied Adhesives • Minneapolis, MN

31d • Onsite

About The Position

We are seeking an experienced Field Service Technician. This person is responsible for providing on-site installation, repair, and maintenance services to clients. This role involves troubleshooting, diagnosing, and resolving adhesive and sealant dispensing equipment issues.

The ideal candidate is a hands-on problem-solver who can deliver efficient, high-quality service while maintaining a strong focus on customer satisfaction.

You must live within 60 miles of the Twin Cities, MN. area to be considered for this position. This position does require travel.

Requirements

• High school diploma or equivalent required. Technical certifications preferred.
• Strong mechanical aptitude and troubleshooting skills, and proven experience installing and maintaining equipment at customer locations is required.
• Ability to diagnose issues quickly and find practical solutions under pressure.
• Clear and effective communicator with both clients and internal teams, and strong focus on client satisfaction and professional interaction.
• Ability to prioritize tasks, manage schedules, and complete jobs efficiently.
• Willingness to travel to various client locations and adapt to changing work environments.
• Valid driver’s license and ability to travel within assigned territory.
• Strong physical stamina and ability to lift heavy equipment as needed.
• Basic understanding of safety and regulatory requirements in the field.

Responsibilities

• Travel to customers to support technical and sales reviews, training seminars, demonstrations, and product/process troubleshooting.
• Installation of adhesive equipment at customer locations.
• Technical liaison between customers and the Applied team.
• Make product suggestions and process improvement recommendations to customers.
• Document service reports into ServiceMax.
• Support and adhere to all safety procedures and complete all required safety training.
• Identify and support improvement opportunities for processes in order to support company objectives and customer expectations.

Benefits

• Medical, Dental and Vision Benefits
• 401k Match
• Flexible and Team-Oriented work environment
• Generous PTO policy
• Tuition Reimbursement
• Employee Assistance Program
• Career and talent development opportunities as well as opportunities for personal growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED