Field Service Technician
About The Position
ICM Solutions is seeking an experienced Field Service Technician with expertise in crushing, screening, or white paving equipment to join their growing team in Arizona. This role is designed for a hands-on technician who excels in field work, enjoys tackling complex troubleshooting, and is dedicated to ensuring critical production equipment operates safely and efficiently. The technician will provide expert service support for both customer-owned equipment and ICM rental fleets, performing work both in the shop and at customer locations. Success in this position hinges on strong mechanical aptitude, proficiency in electrical and hydraulic troubleshooting, and the ability to deliver effective, practical solutions in demanding field conditions.
Requirements
- High school diploma or equivalent
- 5+ years of hands-on experience with crushing, screening, and aggregate equipment
- Proven experience diagnosing hydraulic and electrical systems in field environments
- MSHA Certification (or ability to obtain certification)
- Valid driver’s license with a clean MVR
- Strong problem-solving skills and the ability to work independently in challenging conditions
- Commitment to safety, quality workmanship, and continuous improvement
Responsibilities
- Work safely at all times by following company, customer, and site-specific safety programs
- Comply with all lockout/tagout, MSHA, and facility safety requirements
- Diagnose and repair complex mechanical, hydraulic, and electrical issues on crushing and screening equipment
- Provide on-site support for troubleshooting, emergency repairs, setup, configuration, and commissioning
- Support rental equipment lifecycle, including off-rent inspections, repairs, and decommissioning
- Recommend best practices and develop custom solutions for unique application challenges
- Communicate clearly with customers to explain findings, solutions, and repair needs
- Accurately identify required parts and components and coordinate repair planning
- Build long-term customer relationships through responsiveness, professionalism, and technical expertise
- Maintain service truck, tools, and job-specific equipment in company-ready condition
- Complete manufacturer and customer-required training to remain compliant and current
- Travel to customer sites and work weekends, overtime, or out of town as business demands require
Benefits
- PTO
- paid sick time
- medical
- dental
- vision
- life insurance
- 401(k) with company match
- company-provided service truck
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
