Field Service Technician (Mid Level) – Denver, CO

Procter & Gamble•Chicago, IL

2d•$32 - $34•Onsite

About The Position

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe. The Specialist is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as commercial dish and on premise laundry machines. This role is also responsible for training and coaching our field based Senior Field Service technicians. The goal is to deliver exceptional service in a way that delivers customer retention and superior customer service. This is a full time position with Procter & Gamble that includes a competitive salary, healthcare plan, retirement benefits as well as a company vehicle. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.

Requirements

Great work ethic, positive attitude, customer service oriented.
Background in plumbing, mechanical and/or electrical programming experience.
Working knowledge of all regulatory and safety requirements, especially in areas affecting MWW and OPL programs.
Ability to read schematic drawings.
Excellent working knowledge of appropriate tools, data, implements and service needs.
Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Valid driver’s license.
Ability to lift, lower and carry objects up to 50 lbs.
Ability to push and pull objects up to 50 lbs.
Ability to climb a vertical ladder.
Ability to climb up and down stairs.
Ability to stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment.
Ability to operate a computer keyboard to input and access data, and phone.
Ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires.
Ability to operate a motor vehicle.
Ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt.
Must be eligible to be onsite at our customers to conduct business, service and maintenance, consistent with occupational health and safety requirements.
Must live in specified city.

Nice To Haves

Mechanical Warewash (MWW) and On Premise Laundry (OPL) experience.

Responsibilities

Install, troubleshoot, repair, and maintain chemical dispensing equipment, commercial dish machines, and on premise laundry machines.
Train and coach field-based Senior Field Service technicians.
Deliver exceptional service to ensure customer retention and superior customer service.
Operate a computer keyboard to input and access data, and phone.
Give and discern various visual and audible alarms and signals for equipment startup, evacuation, and fires.
Operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions.
Conduct business, service, and maintenance onsite at customer locations, consistent with occupational health and safety requirements.
Provide on-call coverage which may include occasional weekends, holidays, and night shifts.