Field Service Technician - TORONTO, CANADA
Harpak-Ulma Packaging•Remote, US,
•Onsite
About The Position
Harpak-ULMA is seeking a Field Service Technician (FST) to join their team. This role involves traveling to customer locations to troubleshoot, repair, install, calibrate, and optimize high-tech packaging equipment. The FST will provide both on-site and remote support, train customers on machine operation, and collaborate with other team members. The position requires extensive travel within the USA and Canada.
Requirements
- 3+ years of experience in troubleshooting mechanical/electrical issues.
- Ability to think on your feet and adapt to challenges.
- Strong communication skills and a "Can Do" attitude.
- Willingness to travel extensively (70-85%) and adapt to changing schedules.
- Willing to undergo comprehensive training, including online, in-house, and shadowing senior FSTs.
Responsibilities
- Diagnose and resolve mechanical/electrical issues on high-tech packaging machines.
- Set up, calibrate, and optimize equipment at customer locations.
- Provide expert assistance both in person and via cutting-edge remote support technology.
- Deliver top-tier service while training customers on proper machine operation.
- Work closely with experienced technicians, engineers, and service managers.
Benefits
- Hands-on Training
- Expert mentorship
- Cross-train on multiple product lines
- Career Growth
- Advance your skills and technical expertise in a high-demand industry
- Work with state-of-the-art packaging machinery
- Team-Oriented Culture
- Collaborative environment that values innovation and problem-solving
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
