Field Service Technician - TORONTO, CANADA

Harpak-Ulma Packaging

About The Position

FIELD SERVICE TECHNICIAN – TRAVEL, TROUBLESHOOT, AND INNOVATE! 📍 Location: Toronto, Canada 🌎 Travel: 70-85% (USA and Canadian Travel) 💰 Compensation: Based on experience Do you love solving mechanical and electrical puzzles? Are you ready to take your skills on the road and help customers keep their cutting-edge packaging equipment running at peak performance? If so, Harpak-ULMA is looking for YOU to join our team as a Field Service Technician (FST)!

Requirements

Technical Skills: 3+ years of experience in troubleshooting mechanical/electrical issues.
Problem-Solving Mindset: Ability to think on your feet and adapt to challenges.
Customer-Focused Approach: Strong communication skills and a "Can Do" attitude.
Flexibility: Willingness to travel extensively (70-85%) and adapt to changing schedules.
Training & Growth: Willing to undergo comprehensive training, including online, in-house, and shadowing senior FSTs.

Responsibilities

Troubleshoot & Repair – Diagnose and resolve mechanical/electrical issues on high-tech packaging machines.
Install & Maintain – Set up, calibrate, and optimize equipment at customer locations.
Remote & On-Site Support – Provide expert assistance both in person and via cutting-edge remote support technology.
Customer Engagement – Deliver top-tier service while training customers on proper machine operation.
Team Collaboration – Work closely with experienced technicians, engineers, and service managers.

Benefits

Hands-on Training – Get expert mentorship and cross-train on multiple product lines.
Career Growth – Advance your skills and technical expertise in a high-demand industry.
Cutting-Edge Technology – Work with state-of-the-art packaging machinery.
Team-Oriented Culture – A collaborative environment that values innovation and problem-solving.

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