Field Service Technician

Fesco • Knoxville, TN

6d • Onsite

About The Position

FESCO is looking for an experienced Field Service Technician responsible for troubleshooting, diagnosing, and repairing commercial kitchen & refrigeration equipment at customer locations. Technicians will also provide preventative maintenance (PM) inspections and respond to emergency service calls on equipment including ovens, fryers, steamers, warmers, dish cleaning equipment, walk-in freezers, reach-in coolers, etc. FESCO is the premier provider of equipment service for the foodservice industry with over 30 years of experience. Their vision is to be the most reliable source of service management solutions for the foodservice industry.

Requirements

• Previous experience in cooking, refrigeration, or HVAC equipment service (or related military) experience
• Strong electrical, electronic, and mechanical skills
• Extremely strong customer communication skills
• 100% dedication to working hard, being on time, and staying organized
• Maintain a good personal appearance
• Completion of a satisfactory background check and drug screen is required
• Valid Driver’s license and driving record that aligns with our safety standards
• Must be at least 18 years of age

Responsibilities

• Troubleshoot, diagnose, and repair cooking & refrigeration equipment
• Treat customers and employees with respect, courtesy and professionalism
• Complete service calls in a timely manner
• Communicate effectively with customers, manager, dispatcher, and sales
• Participate in on-call rotation schedule
• Identify new customers and additional opportunities within existing accounts
• Maintain service vehicle
• Order parts and complete required paperwork
• Attend training sessions
• Other duties as assigned

Benefits

• Medical & Dental Insurance Coverage
• Optional Short Term Disability Coverage
• Long-Term Disability Coverage, plus optional Life and Vision Insurance
• Paid time off for Vacations and Holidays
• 401 (k) Retirement Plan with Company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed