Field Service Technician - St Paul MN - Weekends Required!

CASH DEPOT LTD•Saint Paul, MN

3d•$55,000 - $65,000•Onsite

About The Position

Cash Depot is the largest independent provider in the United States specializing in retail cash management, consumer financial services, ATM solutions, and air/vac systems. We are an award-winning provider of financial technology, equipment, and services since 1983, supported by over 270 operational employees and 160 nationwide service technicians. Our team is dedicated to meeting our partners’ needs through top-rated customer service, innovative technology and applications, durable equipment, and dependable on-site maintenance. The Field Service Technician is responsible for the installation and maintenance of ATMs and Air/Vac equipment. Please note this position is required to work weekends!

Requirements

High School Degree / GED
Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
Ability to drive a vehicle over 50% of the shift.
Ability to work in a safe manner when lifting and performing tasks associated with position.
Experience in trouble shooting or electro mechanical work.
Ability to follow the expectations set forth in the Field Service Handbook.
Excellent communication skills, written/verbal with internal and external contacts.
Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver.
Ability to adapt to change in the workplace or assignment of duties.
Communication: While performing the duties of this job, the Team Member is regularly required to communicate with customers in the field, and fellow Team Members, which requires the ability to speak and hear. Required to complete reports which requires ability to write and/or type.
Lift/Carry Up to 50 lbs. Frequently, 51 – 100 lbs. Frequently, 101 – 150 lbs. Frequently, Over 150 lbs. Occasionally
Push/Pull Up to 50 lbs. Frequently, 51 – 100 lbs. Occasionally, 101 – 150 lbs. Occasionally, Over 150 lbs. Occasionally
Stand Frequently
Walk Frequently
Sit Constantly
Manually Manipulate Constantly
Reach Outward Frequently
Reach Above Shoulder Occasionally
Climb Occasionally
Crawl Occasionally
Squat or Kneel Occasionally
Bend Occasionally
Dispenser (part) 34 lbs.
Coin Bag 40 lbs.
Compressor 40 lbs.
High Security Base 60 lbs.
Coin Box 60 lbs.
Concrete Bag 80 lbs.
Dolly 86 lbs.
Top Compartment 140 lbs.
Vacuum Attachment 310 lbs. (with lifting equipment)
ATM Machines 280 – 875 lbs. (with lifting equipment)
Note: ATMs weighing over 875 lbs. require two (2) Field Service Technicians.
Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - normal

Nice To Haves

Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.

Responsibilities

Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products.
Perform cash replenishment and coin removal, as scheduled and requested.
Partner with the territory dispatcher to execute dispatch request as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner.
Perform administrative paperwork in a complete, accurate and timely manner.
Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers.
Assist other technicians and help train or perform ride along training, as needed.
Must follow all security procedures and policies.
Maintain a professional image, both personal and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job-related duties as assigned.
Flexible work schedule with on-call duty.
Work independently with minimal supervision.