Field Service Technician - Vancouver, CAN
About The Position
IEM is seeking an experienced Field Service Engineer to join their Field Service team. This role will provide electrical support to a diverse customer base, involving installation, maintenance, modifications, and troubleshooting both on-site and remotely. The position includes a hands-on training program covering production and Quality Control to ensure a practical understanding of IEM's equipment. The Field Service Engineer will be responsible for commissioning, troubleshooting, analyzing operational issues, and repairing instruments/products at customer locations. When not on-site, the role will involve engineering, PLC/HMI programming, and customer support. The ideal candidate will possess strong communication, technical, problem-solving, and analytical skills.
Requirements
- A Bachelor’s Degree in Electrical Engineering or equivalent experience with Power generation.
- More than two years of experience in field services, working as a field service engineer with complex electrical systems and Power Generation experience.
- Sound knowledge of and hands-on experience in servicing, maintaining, commissioning, and repairing of Power equipment.
- Knowledge of servicing industrial equipment and strong software skills.
- Being an excellent team player, having strong communication skills and an ability to work independently without supervision.
- Current Passport/Work Permit valid in Canada and United States of America.
- Ability to travel within Canada and to the United States of America.
- Must have and maintain a valid driver’s license.
Nice To Haves
- Experience with multiple/paralleling generator control system start-ups utilizing multi-function protection relays (Basler, GE or Schweitzer) and multi-function engine controllers (Woodward & ComAp).
- The ability to make changes in the field to HMI screen & PLC ladder logic programming.
Responsibilities
- Commissioning of power products and control systems for power systems integration with other vendors’ equipment, including generators, UPS’s, and SCADA systems.
- Performing preventive maintenance, field installations, and modifications.
- Providing technical product support and troubleshooting.
- Collaborating with project engineers and project managers to select and coordinate part replacements.
- Performing engineering site surveys on equipment to determine the scope of field work.
- Performing programming and service on complex automation and protective relaying systems.
- Managing office workload post-site, prioritizing tasks, and submitting project documentation on time.
- Traveling domestically and internationally for hands-on support at customer sites.
- Working at customer sites outside of regular work hours as required.
Benefits
- Comprehensive and competitive benefits package designed to support employees' well-being, growth, and long-term success.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
