Field Service Technician - Beltsville, MD

Motorola Solutions•Beltsville, MD

3d•$75,000 - $85,000

About The Position

This position is dedicated to supporting public safety customer operations within the Beltsville, MD vicinity. Candidates must currently reside in or near Beltsville, MD to be considered or must be willing to relocate to the service area. Primary Responsibilities: Manage the optimization, testing, and documentation of sophisticated communication systems, ensuring high performance through technical support of specialized product applications. Provision system infrastructure and troubleshoot software-driven electronics, including RF and Broadband architectures such as digital P25, data infrastructure, and legacy analog systems. Execute maintenance for server hardware, operating systems, and software, resolving application issues through expert troubleshooting. Conduct routine preventative maintenance with an emphasis on trend analysis to guarantee consistent system operation. Collaborate with sales, engineering, and project management teams to deliver advanced solutions that exceed customer expectations. Technical Expertise & Interpersonal Skills: Demonstrate proficiency in computer network systems (LAN/WAN), including the setup and maintenance of routers, switches, firewalls, and cabling. Maintain a working knowledge of R.F. systems, antenna networks, transmitters, receivers, and packet switching techniques. Utilize strong self-management and interpersonal skills to work effectively with Motorola customers, subcontractors, and internal service teams. Remain self-motivated while working remotely, with the ability to provide rapid problem resolution in high-pressure environments. Prepare comprehensive weekly progress reports detailing accomplishments and key activities.

Requirements

Must be able to obtain background clearance as required by government customer.
Must reside near Beltsville, MD or be willing to relocate to service Public Safety customers located in Beltsville, MD.
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Must have a current, valid driver’s license and no traffic violations.
Must be willing to travel 15% of the time as needed.
3+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Motorola equipment, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
Must be able to obtain background clearance as required by government customers.

Responsibilities

Manage the optimization, testing, and documentation of sophisticated communication systems
Provision system infrastructure and troubleshoot software-driven electronics
Execute maintenance for server hardware, operating systems, and software
Conduct routine preventative maintenance with an emphasis on trend analysis
Collaborate with sales, engineering, and project management teams to deliver advanced solutions
Demonstrate proficiency in computer network systems (LAN/WAN)
Maintain a working knowledge of R.F. systems, antenna networks, transmitters, receivers, and packet switching techniques
Utilize strong self-management and interpersonal skills to work effectively with Motorola customers, subcontractors, and internal service teams
Remain self-motivated while working remotely, with the ability to provide rapid problem resolution in high-pressure environments
Prepare comprehensive weekly progress reports detailing accomplishments and key activities