Field Service Technician - Idaho Falls, ID

C & B • Idaho Falls, ID

17h • Hybrid

About The Position

C & B Operations has 38 John Deere dealerships in six states has a great opportunity for a Field Service Tech at our Idaho Falls, Idaho location. The Field Service Tech is responsible for performing repairs to equipment at customer and company locations, installing new equipment and component parts. These standard work assignments will be completed with minimal to no direct supervision, in accordance with customer and company needs. This position is assigned a company service truck and may be dispatched from home or company shop locations.

Requirements

• Experience using computers for diagnosing and documentation
• Ability to meet physical demands and duration of physical exertion generally required to perform tasks in support of all job functions, for example - sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling
• Experience performing troubleshooting, diagnostics and repairs to agriculture, construction, off-road or heavy equipment or other similar equipment
• Experience using test equipment and tools to analyze, evaluate, locate and repair problems
• May require overtime work or overnight travel to jobsites and be available to provide service to customers
• Valid Driver’s License and a safe driving record

Nice To Haves

• Associates or better in Diesel Technology or Certificate in Diesel Technology preferred but not required

Responsibilities

• Performs advanced diagnostics and repairs on agricultural farm equipment or outdoor power equipment at a customer’s location or jobsite
• Uses test equipment to analyze, evaluate and locate problems.
• Confer with customer and/or supervisor or make independent on the job decisions when necessary
• Participates in training programs required for the development of skills and knowledge
• Completes all job notes and forms required in conjunction with work assignments
• Writes service reports at jobsite; keeps accurate time on job and turns in cards in a timely manner
• Reports in complete detail as above regarding warranty situations completed
• Maintains current product knowledge of John Deere and competitive products
• Ensures accuracy of work orders by charging parts and labor to proper work order segment
• Maintains condition of vehicles, inventory, tools, and equipment
• Conducts work in the presence of customers in a manner which will retain an excellent opinion of the company and the Service Department
• Follows all safety procedures and guidelines and works in a safe manner

Benefits

• Competitive pay based on your experience
• Medical, Dental, Vision, and Accident Insurance
• Short-Term Disability
• Life Insurance
• 401K with generous match
• Progressive Paid Time Off and Paid Holidays – 3 weeks of PTO accrued in the first year.
• Opportunities to grow – We love to promote within and have excellent training programs available to prepare you on-the-job and for your future with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree