Field Service Technician - Livonia

Culligan Quench • Livonia, MI

21h • Onsite

About The Position

The Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. The company provides hands-on training to ensure success in the position.

Requirements

• Mechanical aptitude: Experience working with tools or repairing equipment.
• Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).
• Professional, service-minded demeanor: Good customer service and communication skills.
• Valid, active driver’s license.
• At least 21 years of age (required to operate company vehicles).
• Basic computer skills to record service and communicate with team members.
• Ability to lift 70+ lbs, bend, squat, and climb ladders.
• High school diploma or equivalent.
• Ability to pass a pre-employment background check and drug screen.

Nice To Haves

• Technical school training preferred.

Responsibilities

• Drive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.
• Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.
• Inspect equipment for leaks, malfunctions, and safety concerns.
• Follow company and customer safety policies and site procedures.
• Maintain company vehicle per policy, including mileage and maintenance logs.
• Safely transport and operate equipment and tools.
• Document service work using a tablet or mobile device.
• Provide professional and timely customer service at each site visit.
• Maintain regular and reliable attendance.

Benefits

• Competitive hourly rate with overtime potential.
• Medical, Dental, and Vision insurance starting Day 1.
• 401(k) match of 50% up to 6%.
• 10 paid holidays plus PTO.
• Company take-home vehicle, gas card, and tools.
• Paid training and ongoing career development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED