Field Service Technician- St. Louis Missouri

Edge Technologies•Maryland Heights, MO

4d•Hybrid

About The Position

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be part of our Technical Support team. As a field service engineer, you are an essential face of the organization. Edge Technologies is seeking a Field Service Technician to work in the St. Louis area. This position will require travel for hands-on training during the first year. After the initial training, this position will be based in St. Louis with occasional travel.

Requirements

Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control
Ability to effectively communicate with the customer and professionally represent the company are critical requirements
Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting
Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning
Must be self-motivated and project-driven
Driver's License (Required)

Nice To Haves

Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus

Responsibilities

Participate in installation, repairs, and maintaining the equipment while adding value for the customer
Travel on-site for troubleshooting any issues our customer has with machinery
Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs
Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region
Work collectively with the Technical Support team to develop a plan for correcting the issues