About The Position

Join Lantech as a Field Service Technician and become a critical part of the team that keeps our customers running worldwide. We offer a strong compensation package, a robust training program, and long-term career growth with a global industry leader. Lantech is the world leader in stretch wrapping technology —and the original inventor of the rotary stretch wrapper. For decades, we’ve continued to innovate with performance-enhancing technology while expanding our expertise into case and tray handling equipment. Today, Lantech machines operate around the globe, supported by multilingual technical teams and a culture rooted in quality and continuous improvement. As a Field Service Technician, you are the face of Lantech to our customers. Your expertise ensures their equipment is installed, running efficiently, and supported when challenges arise. Your work directly helps customers safely deliver their products to markets around the world—and keeps Lantech’s reputation for excellence strong.

Requirements

  • Strong mechanical and electrical aptitude
  • Self-starter comfortable working independently and with customers
  • Excellent communication and customer service skills
  • Team-oriented with a strong commitment to quality
  • Experience troubleshooting mechanical and electrical industrial equipment
  • Experience with PLC logic development and troubleshooting
  • Proficiency with basic computer applications
  • Legally authorized to work in the U.S.
  • 3–5 years of experience in field service or equipment maintenance in a related industry
  • High school diploma or equivalent required

Nice To Haves

  • Experience reading mechanical blueprints and electrical schematics preferred
  • Experience with packaging equipment strongly preferred
  • Technical schooling in electricity, electronics, or equipment maintenance (2+ years) preferred

Responsibilities

  • Support customers across the United States through on-site service and support
  • Perform equipment start-ups, installations, troubleshooting, and repairs
  • Train customers on equipment operation and maintenance
  • Coordinate information between customers and internal Lantech teams to resolve issues
  • Provide technical phone support when not traveling
  • Perform quality control inspections of equipment prior to shipment
  • Travel up to 75%

Benefits

  • 401(k) with company match
  • Quarterly profitability bonuses
  • Medical, Dental, Vision
  • Paid Life, STD & LTD insurance
  • Paid Vacation, PTO, and 8 paid holidays
  • Industry-leading training and opportunities to advance
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