Field Service Technician-Leak Detection

Xylem•Mira Loma, CA

About The Position

The Senior Field Service Technician initiates and executes field service activities at customer sites safely and efficiently. The role involves proactive troubleshooting of systems; working with mechanical, electrical, and diesel equipment; performing preventive maintenance and parts inventory; and anticipating and correcting safety issues involving company- and customer-owned equipment. The technician interfaces directly with customers and may work across multiple systems, locations, or customers. The position typically involves minimal supervision and independent work, while also requiring the ability to function as part of a team. Travel is required and may range from 20% to 80%, depending on the division and location, including overnight stays away from home.

Requirements

High school diploma or equivalent.
Capable of obtaining a Class A or B CDL with applicable endorsements.
Ability to obtain required customer clearances, such as TWIC or DISA.
Ability to obtain a DOT medical card.
Clean driving record.
2 to 5 years of technical work experience, including industrial or commercial process water experience.
Technical skills in electrical, mechanical, diesel, or fusion work, depending on the business unit.
Ability to work without direct supervision.
Technical competence and critical-thinking and troubleshooting ability.
Experience with Microsoft Office and smart devices.
Customer service experience.
Ability to synthesize technical information and communicate it clearly.
Some travel is required; travel may be 20% to 80% depending on division and location, including overnight stays away from home.
Completion of applicable driver documentation and requirements, including an employment application, motor vehicle report, driver disclosure and release, drug and alcohol statement, FMCSA certificate of awareness, driver certificate of violations, on-duty hours statement, road test, driver's license copy, and medical certificate copy.

Nice To Haves

Work experience is preferred.
Industry-specific license(s) may be preferred.

Responsibilities

Initiate and execute field service activities at customer sites safely and efficiently.
Proactively troubleshoot systems and work with mechanical, electrical, and diesel equipment.
Conduct preventive maintenance and maintain parts inventory.
Anticipate and correct safety issues involving company- and customer-owned equipment.
Interface directly with customers and potentially support multiple systems, locations, or customers.
Create and maintain a safe working environment and culture.
Take care of company property.
Work independently with minimal supervision and contribute in a team environment.