Scale Field Service Technician

La Crosse Scale • McFarland, WI

1d • Onsite

About The Position

Calibrated To Exceed Expectations
Are you a hands-on problem solver with the grit/determination to deliver exceptional service? Do you have a knack for diagnosing technical issues and providing top-notch solutions? Our McFarland team is looking for someone with mobile field service, maintenance, mechanics, or prior military experience to join our team as a Field Service Technician. You’ll have the opportunity to showcase your exceptional technical skills, problem-solving abilities, and commitment to customer service excellence on a daily basis.
Who We Are:
At UniFide CST, we pride ourselves on delivering top-notch technical support and service to our valued clients and customers. We are a primary distributor of weighing systems, thermal printing equipment, and data collection software. With a long-standing reputation for superior service and products, our technical services, sales, and representatives are positioned to provide solutions that exceed your expectations.

The Role:
As a Field Service Technician, you'll be at the forefront of our operations, providing hands-on mobile support and expertise to our diverse client base. From diagnosing and resolving technical issues to installation and calibration, conducting preventive maintenance, and building lasting customer relationships, you'll play a pivotal role in driving our continued success.

Requirements

• Mobile field service, maintenance, mechanics, or prior military experience
• Analytical thinking and adaptability to new technologies (PC Computers and MS Office software)
• Commitment to safety and adherence to regulations
• Technical/troubleshooting competence and a willingness to learn
• Strong knowledge of mechanical, electrical maintenance, and electronics
• Strong communication skills and a customer-focused mindset
• Possess a valid Class B CDL or a willingness to obtain one
• Associate degree from a two-year college/technical school in Manufacturing, Technical, or Electronics Program, or equivalent work experience

Responsibilities

• Utilize your technical proficiency to diagnose and troubleshoot mechanical and electrical systems effectively
• Deliver exceptional customer service, addressing client concerns with patience, empathy, and professionalism
• Demonstrate adaptability and problem-solving abilities in handling diverse and unpredictable field situations
• Maintain accurate documentation of service activities and provide comprehensive reports to clients and internal stakeholders

Benefits

• Competitive Pay Starting At $25-$27/hr
• Full Medical, Dental, Vision, and Disability Insurance
• 6 Paid Holidays
• 3 Weeks PTO
• 401(K) W/ 3% Match
• Profit Sharing Incentive Bonus
• Advancement Opportunities W/ Pay Increases (Tech I, Tech II, Lead Tech) (Sales) (Management)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees