Field Service Technician

Crown Equipment CorporationBoston, MA
Onsite

About The Position

Crown Equipment Corporation, a global leader in lift truck manufacturing, provides extensive local support through its worldwide manufacturing facilities and retail locations. The company's sales and service network offers a local resource for material handling equipment, fleet management, warehouse products, and support services. This Field Service Technician role involves troubleshooting, diagnosing, and repairing various lift trucks, performing scheduled maintenance, managing a service van and its inventory, and completing necessary paperwork for each job.

Requirements

  • Less than 2 years related experience
  • High school diploma or equivalent
  • Valid driver's license, good driving record, and ability to safely operate lift trucks.

Nice To Haves

  • Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
  • Good written/verbal communication and customer care skills.
  • Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
  • Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
  • Industry related training is preferred
  • Ability to read and understand service manuals, plan, and follow-through

Responsibilities

  • Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
  • Perform all assigned planned maintenance on customer lift trucks.
  • Maintain a service van and its inventory.
  • Process paperwork after completion of each job.

Benefits

  • Competitive Wages.
  • Health/Dental/Vision/Prescription Drug Plan with a company contribution to each
  • Health Savings Accounts and Flexible Spending Accounts
  • 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions.
  • Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings
  • Paid Parental Leave
  • 9 Paid Holidays
  • Paid Vacation accrued at a rate based on length of service and position
  • Paid Sick Leave
  • Birthday Pay for Non-Exempt employees
  • Tuition Reimbursement up to $5,250 per calendar year

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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