Field Service Technician
About The Position
Afinitas, headquartered in St. Louis, Missouri, is a global leader in equipment, forming systems, and essential accessory products that support transportation, water, and utility precast concrete infrastructure worldwide. We provide industry-leading production equipment; highly engineered formwork; and a broad portfolio of precast concrete, electrical, and construction accessories, along with structural products and systems designed for bridge, highway, and heavy construction applications. Afinitas is part of BW Forsyth Partners, LLC, the investment group of global manufacturing and engineering consulting firm Barry-Wehmiller, a $3 billion organization with nearly 12,000 team members, united by a common belief: to use the power of business to build a better world. Join our dynamic team at R.J. Watson, Inc., a premier manufacturer of bridge components, and contribute to important infrastructure projects nationwide. We are looking for a dedicated Field Service Representative passionate about providing exceptional support to our clients and ensuring the integrity of our nation's bridges. We offer numerous advancement opportunities across departments like engineering, manufacturing, and sales, supporting your career growth and diversification. Become part of R.J. Watson, Inc., where your skills and dedication will play a key role in our success and in maintaining the strength and safety of our nation's infrastructure.
Requirements
- High school diploma or equivalent required.
- Entry Level
- Time management.
- Basic Microsoft Office.
- Leadership and directive abilities.
- Problem-solving and critical thinking.
- Basic hand tools proficiency.
- Ability to lift up to 50lbs.
Nice To Haves
- Two-year technical degree preferred.
Responsibilities
- Master installation and maintenance of R.J. Watson products.
- Rapidly adapt to evolving priorities and environments.
- Develop strong relationships with customers.
- Uphold the company's professional image during client interactions.
- Coordinate effectively with various stakeholders to arrange field service appointments.
- Manage travel logistics, including flights, car rentals, and accommodations.
- Travel frequently, up to 60% of the time, often on short notice.
- Work unconventional hours, as contractors often operate overnight.
- Adjust plans in response to weather conditions, maintaining clear communication with clients.
- Complete detailed field reports with photographs within 1-3 days post-service.
- Support the sales team with product development, administrative tasks, and other duties when not traveling.
Benefits
- Numerous advancement opportunities across departments like engineering, manufacturing, and sales.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
