Sr. Field Service Technician (Coffee, Water & Beverage machines)

Agora Refreshments•SeaTac, WA

23d•$27 - $29•Onsite

About The Position

We are seeking a dedicated and experienced Field Service Technician to join our team. In this role, you will be responsible for the installation, maintenance, and repair of coffee, water, and beverage machines at client locations. You will manage your own inventory, perform routine servicing, and ensure customer satisfaction. This position requires a strong technical aptitude, excellent customer service skills, and the ability to work independently while adhering to company processes.

Requirements

2+ years' experience in servicing and repairing coffee and water equipment such as DJD, Wellsys, Follets, Bevi etc
Ability to pass a background check and drug test
Clean driving record
Contribute to the team atmosphere
Positive Attitude
Reliable transportation
Great communication skills
Ability to lift 40lbs frequently
Driver's License (Required)

Responsibilities

Troubleshooting, diagnosing, and repairing coffee and water equipment such as DJD - Wellsys - Follets - Bevi
Servicing/cleaning coffee systems and other related equipment
Managing truck parts inventory
Changing coffee and water filters at client locations
Completing a variety of service calls on coffee/water equipment in the greater Seattle Area
Performing filter changes and PM on the equipment
Following warehouse processes and strict inventory management measures
Maintaining excellent customer service
Confirming that coffee and water systems are clean and working properly after performing a service call, system cleaning, or filter change
Continued equipment training on current and new equipment product lines
Assisting in lifting and moving heavy coffee and water equipment