Field Service Technician (Minnesota)

Barry-Wehmiller • Eden Prairie, MN

6d • Onsite

About The Position

Machine Solutions is seeking a Field Services Technician who thrives in hands-on environments, enjoys travel, and excels at solving complex technical problems. In this role, you will be a key part of our Aftermarket team, delivering world-class support, installation, and maintenance for advanced automation equipment across customer sites. This is a travel-based role with domestic and international opportunities, supporting the MSI Division of Alpine Laser. The company offers career growth through advanced technical training, a collaborative culture, and the opportunity to mentor junior technicians and lead field projects.

Requirements

• 2–4 years of field service, maintenance, or technical support experience
• Strong knowledge of electrical systems, mechanical systems, and control systems
• Ability to read electrical schematics and engineering drawings
• Hands-on experience with tools, multimeters, and diagnostic equipment
• Excellent problem-solving and troubleshooting skills
• Effective communication and customer-facing experience
• Valid driver’s license & ability to travel internationally
• Passport eligibility (no restrictions)
• Ability to lift up to 40 lbs and work in industrial environments

Nice To Haves

• Associate degree or equivalent technical training

Responsibilities

• Lead equipment installations, upgrades, and preventive maintenance
• Troubleshoot mechanical, electrical, pneumatic, and software issues
• Deliver onsite and remote technical support with fast response times
• Train customers on equipment operation and best practices
• Manage service cases from assignment through resolution
• Maintain detailed service documentation and reports
• Collaborate cross-functionally to improve product quality and performance
• Support customer visits, testing (FAT), and lab activities

Benefits

• Advanced technical training
• Opportunity to mentor junior technicians
• Opportunity to lead field projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree