Field Service Technician - San Luis Obispo

Milgard Manufacturing LLCSacramento, CA
$27Onsite

About The Position

Milgard Windows and Doors, part of the MITER Brands family, is seeking a skilled and customer-focused Field Service Technician to join our team based in San Luis Obispo, CA. This role services a regional territory from Santa Maria to Paso Robles, offering a strong opportunity to connect with customers across the Central Coast. In this position, you will diagnose, troubleshoot, and repair window and door products while delivering a high-quality service experience. If you’re hands-on, experienced in field service or construction trades—or eager to grow your skills—and take pride in solving problems and delivering great customer outcomes, we’d love to hear from you.

Requirements

  • High school diploma or GED required
  • Experience in window/door service, installation, carpentry, glazing, construction, or related field (level will be determined based on experience)
  • Strong troubleshooting skills and mechanical aptitude
  • Ability to work independently and problem-solve in the field
  • Proficiency with hand and power tools
  • Excellent customer service and communication skills
  • Comfortable using mobile devices (iPad/tablet) for documentation and scheduling
  • Basic computer skills (email, data entry)
  • Valid driver’s license with a safe driving record

Nice To Haves

  • Bilingual English/Spanish skills a plus

Responsibilities

  • Diagnose and repair window and door product issues in the field
  • Troubleshoot service concerns and determine root causes (installation, product, or performance-related)
  • Perform repairs, adjustments, and part replacements
  • Serve as the primary technician on service calls, ensuring timely and professional resolution
  • Communicate clearly with customers to explain issues, solutions, and product care
  • Accurately document service visits using company systems and mobile tools
  • Follow work orders, schedules, safety protocols, and company standards
  • Maintain clean and organized service vehicles, tools, and work areas
  • Ensure customer homes and job sites are left clean and restored
  • Manage and track parts inventory as needed
  • Develop knowledge of MITER Brands product lines, installation methods, and warranty standards

Benefits

  • Competitive pay
  • 401(k) with company match
  • Generous paid time off
  • Three comprehensive medical plan options
  • Prescription drug coverage
  • Dental insurance
  • Vision insurance
  • Teladoc virtual healthcare services
  • Employee Assistance Program (EAP)
  • Annual Wellness Clinic
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Company-paid Short-Term Disability
  • Company-paid Long-Term Disability
  • Supplemental Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Accident Insurance
  • Paid Time Off (PTO) and paid holidays
  • 401(k) retirement plan with company match
  • Tuition Reimbursement Program
  • Legal Insurance
  • Identity Theft Protection
  • Pet Insurance
  • Team Member Discount Program
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