Field Service Technician - 100% Travel

Aqua Aerobic•Loves Park, IL

2d•$39 - $50•Onsite

About The Position

Performs installation, start-up, troubleshooting, and routine service of Aqua-Aerobic Systems equipment, ensuring work aligns with AASI standards and customer expectations. This position will have 100% nationwide travel to customer locations.

Requirements

2+ years of field service or technical experience
Valid driver’s license
Mechanical and electrical aptitude
Ability to read schematics
Strong teamwork and communication skills

Nice To Haves

Technical degree or certification preferred

Responsibilities

Complete assigned service jobs efficiently and within the expected timeframe.
Ensure no rework or follow-up trips are needed by meeting AASI standards.
Submit accurate and timely Field Service Reports (FSRs) and documentation.
Diagnose basic mechanical and electrical problems and escalate complex issues appropriately.
Coordinate with technical support and PMs for guidance as needed.
Verify tools, drawings, and materials prior to job site visits.
Allocate on-site time for communication with PMs for guidance as needed.
Offer observations and feedback from job sites to enhance future installations.
Participate in ongoing product and safety training.
Provide clear and detailed FSRs and progress updates.
Use phone, email, and messaging appropriately and professionally.
Support fellow technicians and coordinate field responsibilities with the broader team.
Maintain positive relationships with internal and external partners on-site.
Understand Aqua-Aerobic equipment operation and basic maintenance.
Continuously seek to expand skills through formal and informal learning.