Field Service Techician

CHS, Inc.•Auburn, WA

12d•Onsite

About The Position

CHS Northwest in Auburn, WA is looking for a Field Service Technician to join our team! This individual would be responsible for equipment installation and repair of propane tanks as well as delivering propane to our customers in the area. This position is M-F and you must have the ability to work additional hours and be on-call as needed during our heating season. The ideal candidate would have a Class A or B CDL wtih their hazmat endorsment or willing to obtain, be able to work independently, and be a team player. No previous experience is required- apply today!

Requirements

2+ years of experience in Production, Operations, and/or Maintenance and/or Field Service Maintenance
Excellent customer service skills
Ability to read, write, and communicate in English
Experience with power tools and other tools needed to complete work related to LP service work
CETP certifications or ability to obtain
CDL with hazmat, airbrake and tank endorsement or ability to obtain
Ability to work additional hours and be on-call as needed
High School Diploma or GED preferred
Pre-employment screening may be required and may include drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse.

Responsibilities

Increase propane sales through door-to-door sales, marketing programs, customer referrals, and telemarketing.
Grow and maintain current market share through prompt delivery of all products and regular communication with current customer base.
Make proper recommendations of propane and services to customers and promote CHS products and services.
Perform propane and equipment installation, repair and delivery work as required by local, state, and federal regulations.
Invoice all products and services accurately as they are delivered or sold.
Assist supervisor in developing marketing programs to attract new business and retain current customers.
Promptly handle all customer complaints with follow-up ensuring complaint resolution.
Ensure all daily paperwork is accurate and complete.
Assist supervisor in increasing departmental efficiency and reducing operational costs.
Adhere to CHS pricing, credit, inventory and safety policies.
Promote and enhance CHS’s image by supporting and advocating compliance with sales programs, management policies, and operating procedures.
Support a strong safety culture and follow all safety policies, procedures and regulations. Identify and communicate workplace hazards and correct or seek assistance in correcting unsafe actions or conditions.
Perform other responsibilities as needed or assigned.