Field Service Technician

Posillico Civil, Inc.•Conroe, TX

6d•Onsite

About The Position

Posillico is Building for Generations. Posillico is a multi-disciplined and diversified construction company. Along with our Civil /foundation group, Posillico’s business units include Wastewater Division, Environmental Division, Utilities Division, Drilling Division, Paving Division, Posillico Consulting LLC, Posillico Developmental LLC, and Posillico Materials, LLC. These companies give Posillico the unequalled, leveraged experience required to complete complex structural and geotechnical projects successfully. Posillico empowers a “people first, think safety” culture throughout our organization. This “people first” culture has helped to promote and maintain an excellent record of accomplishment. Posillico has an exceptional safety program coupled with proactive employees throughout its management and union staff. We offer all employees an excellent opportunity to be part of our developing business at Posillico, as we set the standards for excellence in the construction industry with our integrated solutions. Our company mission is to complete all our projects safely, on time, on target and on budget while having a positive impact in the community.

Requirements

High school diploma or equivalent; additional technical or vocational training in solids control equipment or geotechnical operations is preferred.
Proven experience as a Solids Control Operator or similar role.
Extensive experience (typically 5+ years) in field operations management, service delivery, or maintenance management, with a proven track record in a leadership or supervisory role within field services or operations.
Familiarity with various drilling fluids, their properties, and the principles of separation.
Ability to operate and maintain solids control equipment effectively and troubleshoot technical issues.
Proficient in collecting and analyzing fluid and solids samples using appropriate testing methods and equipment.
Strong attention to detail and ability to work with precision in a fast-paced environment.
Excellent problem-solving skills and the ability to make quick decisions under pressure.
Good communication and teamwork abilities to collaborate effectively with colleagues and other stakeholders.
Willingness to work in remote locations and adhere to a flexible schedule, including rotational shifts and extended hours.

Responsibilities

Lead, supervise, and develop a team of field service technicians, providing guidance, training, and support to ensure successful execution of field operations and service tasks.
Actively engage in field operations as needed, providing direct assistance with equipment setup, calibration, maintenance, troubleshooting, and repairs to ensure smooth and efficient operations.
Manage and ensure seamless operation of field service activities, including equipment setup, maintenance, calibration, and troubleshooting. Monitor performance to ensure efficient and effective equipment operation.
Develop and implement preventive maintenance schedules, repair protocols, and troubleshooting guidelines to ensure longevity and optimal performance of field equipment.
Oversee and coordinate operational support for field crews, optimizing the efficiency and reliability of field services, and ensuring minimal downtime during project activities.
Manage complex troubleshooting and repair activities for field equipment, ensuring that technical issues are resolved promptly, minimizing operational disruptions, and ensuring safety compliance.
Act as the main point of contact between field service operations, engineering teams, drilling personnel, and other departments. Work closely with internal teams to align operational objectives and resolve technical challenges.
Ensure all field service operations comply with internal safety standards, industry regulations, and company procedures. Conduct regular safety audits and promote a safety-first culture across the field teams.
Monitor key performance metrics for field operations, including service response times, repair turnaround, and equipment performance. Prepare regular reports on operations and make recommendations for improvements.
Oversee the allocation of resources, including personnel and equipment, to ensure operations are adequately supported. Monitor and manage the operational budget for field services, ensuring cost-effective service delivery.
Identify and implement process improvements to enhance service efficiency, reduce costs, and increase the overall effectiveness of field operations. Drive initiatives for continuous learning and development within the field service team.
Develop training programs and provide ongoing technical support to field technicians to ensure they are equipped with the necessary skills and knowledge for effective field operations.
Foster strong relationships with clients and internal teams, ensuring that service delivery meets or exceeds expectations. Act as a point of escalation for customer issues and ensure their resolution in a timely manner.
Manage emergency field service support, providing immediate attention to urgent repairs and technical challenges to minimize downtime and maintain operational continuity.
Perform other duties as required by senior management to ensure the success of field operations and services.