Field Service Technician

H2O Innovation Inc.•Calgary, AB

2h•Hybrid

About The Position

At H2O, we simplify water treatment by integrating state-of-the-art technologies to solve water challenges for good with our team of trusted experts. Three years ago, we launched our fleet of mobile water reuse factories to help meet the growing demand for emergency water infrastructure and decentralized water reuse solutions across North America. Today, the Flexbox™ has become a key part of how we solve water challenges for good. We’re currently looking for a Field Service Technician to help service, maintain, and operate these containerized water treatment systems in the field. If you enjoy hands-on work, travel, and being part of innovative and meaningful projects, this opportunity could be for you! Join a people-first company where innovation, growth, and sustainability are at the heart of what we do.

Requirements

Relevant technical site experience (for example, testing and operations experience), construction, and commissioning, as well as good IT and analytical skills
Mechanically inclined with ability to disassemble and reassemble piping, valves, equipment, etc.
Valid driver’s license
Must be able lift, push, pull at least 50 lbs
Must be available to travel unrestricted in both USA and Canada - 80% of the work requires traveling
Excellent troubleshooting and problem-solving skills
Basic understanding of water treatment processes, equipment, and technologies
Ability to interpret engineering drawings, schematics, and P&IDs
Ability to meet all customer site access requirements and maintain a high degree of behavioral safety in all aspects of work
Excellent interpersonal, leadership and managerial skills
Be autonomous, resourceful and meticulous
Provide excellent customer service

Nice To Haves

Knowledge in various PLC programming software (Asset)
Experience in and knowledge of a variety of UF, RO, MBR technologies, chemical dosing kits, pumps, compressors, blowers, instrumentation, valves, screening systems, cartridge filters, etc. (Asset)

Responsibilities

Participate in the planning, coordination, and execution of the deployment of Flexbox™ units and pilot systems across North America
Support the operation, service, and maintenance of mobile assets in both field and facility environments
Troubleshoot technical issues on-site and remotely, and adjust plans based on urgency and operational needs
Work closely with cross-functional teams including engineering, automation, commissioning, and project management
Assist with system installation, startup, commissioning, and performance tuning at client sites
Ensure systems are properly installed, configured, and maintained to meet operational requirements
Track spare parts usage and maintain accurate inventory records
Maintain detailed documentation, including service reports, deployment logs, and lessons learned
Communicate with clients, vendors, and internal teams to support ongoing operations and resolve issues
Identify inefficiencies, bottlenecks, or recurring issues and propose improvements to asset design and deployment strategies
Participate in factory acceptance testing (FAT), wet testing, and maintenance activities at H2O Innovation facilities
Follow safety standards and meet all site access requirements while maintaining a high level of professionalism