HSS Field Service Technician

Alfa Laval•Richmond, VA

3d•Remote

About The Position

The Field Service Technician is available 24/7 for on-call field service labor, troubleshooting, and service training at customer locations. Support covers mechanical, electrical, and electronic components, with a strong focus on separators to ensure reliable operation, optimum performance, and efficiency. In addition, training opportunities are available for decanters and heat exchangers to help customers enhance their operational knowledge and maintenance capabilities. This includes performing preventive maintenance, emergency and warranty repairs. Must be able to manage travel costs and operating expenses associated with field service visits. This is a remote position located in Richmond, VA.

Requirements

Associates degree
Minimum 2 years of relevant experience
General knowledge of Separators or decanters.
General knowledge of PLCs or processors.
General knowledge of Mechanical, electrical or technology.
Teamwork.
Communication skills.
Problem solving.
Customer focus.

Responsibilities

Troubleshoot and repair mechanical and electrical equipment on Separators, Decanters and Heat exchangers.
Install, startup and shut down equipment in accordance with company and customer safety procedure in line with OSHA requirements.
Perform trial test runs when work is completed to ensure performance rates and quality meet established specifications.
Document services provided and parts used for invoicing purposes.
Advise operators and customer line mechanics/ maintenance personnel of operating procedures for working safely around equipment.
Perform preventive maintenance service calls on customer equipment.
Assist customer maintenance personnel with technical and procedural troubleshooting techniques.
Assist and train customer maintenance and supervisory personnel on how to operate equipment and perform maintenance tasks.