Field Service Technician, San Diego

Precororporated • San Diego, CA

7d • Onsite

About The Position

Join Precor as a Field Service Technician supporting commercial fitness facilities throughout the San Diego area. In this role, you'll diagnose, repair, and maintain industry-leading Precor and Peloton Commercial fitness equipment while delivering exceptional service to our customers. If you enjoy solving technical problems, working independently, and spending your day on the road rather than behind a desk, this could be the perfect opportunity. This position may involve driving long distances to each service stop throughout the day. Ideal candidates must be able to perform physical activity for their full shift. Hours vary but typically begin between 7AM-9AM and end before 9PM, Monday through Friday.

Requirements

• Minimum of AA in Electronics, Technical School Degree as Electronics Technician, or equivalent Technical Training.
• Must have and maintain a current valid driver’s license with an excellent driving record.
• An outgoing, multifaceted personality, and excellent presentation skills.
• Excellent customer service skills.
• Ability to work well both independently and in a team environment.
• Good problem-solving skills, and the ability to troubleshoot problems and think on your feet.
• Moderate computer skills, capable of excellent documentation and tracking data.
• Maintain a safe and clean environment at all times.
• Ability to deal effectively with a wide range of personalities.
• Ability to lift up to 70 lbs. with assistance.
• Flexible schedule: ability to work nights, weekends, and holidays as necessary.

Responsibilities

• Responsible for the configuration, quality, and accuracy of Precor and Peloton products.
• Independently isolate and resolve issues raised by Precor customers.
• Troubleshoot Peloton and Precor product issues and effectively complete repairs.
• Understanding of spare parts and routine product repairs.
• Ensure specified processes, procedures, and reporting methods are followed.
• Perform preventive maintenance checks and adjustments.
• Perform product repairs and maintenance at fitness facilities and in-home.
• Provide outstanding customer service in educating customers on product repair, maintenance and usage.
• Serve as Precor product expert and brand ambassador.
• Ensure hardware, software and network of the product is functioning properly after each service.
• Properly record and replenish the inventory and spare parts in the service vehicle.
• Maintain company supplied vehicle in good working order.

Benefits

• Company vehicle including gas and maintenance.
• Tools and parts required to perform repairs.
• Uniform allowance plus other Precor branded swag.
• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to Employee Assistance Program; including access to mental health services
• 401(k) including employer match
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree