Field Service Technician- Lafayette, LA

QUALITY DATA SYSTEMS INC • Lafayette, LA

2d • $17 - $22

About The Position

Quality Data Systems (QDS) is seeking a Field Service Technician to install, maintain, and repair cash automation equipment, including counters, recyclers, and ATMs. The role involves traveling within a 100-mile radius of the technician’s home base Monday through Friday and building strong customer relationships while providing reliable service. The technician must live within 30 miles of Lafayette, Louisiana; approved locations include Lafayette and Lake Charles. The position also includes rotating evening and weekend on-call assignments, depending on the territory.

Requirements

• High school diploma.
• Valid driver’s license and clean driving record.
• Pass a background check and drug test.
• Strong communication and relationship-building skills, including the ability to establish rapport with customers.
• Self-starter with a strong work ethic and ability to work independently.
• Clean and neat appearance.
• Ability to prioritize a travel schedule and manage time effectively.

Nice To Haves

• Associate degree.
• At least one year of experience as a field service technician.
• Experience installing or repairing cash automation equipment, office equipment, POS systems, or security equipment, or experience in electrical or HVAC work.
• NCR certification or OEM ATM/ITM certification, such as Hyosung, NCR, or Diebold.

Responsibilities

• Bring ATMs, ITMs, TCRs, currency discriminators, and coin machines live and troubleshoot them.
• Upgrade equipment software and hardware.
• Diagnose system complications and perform repairs.
• Perform preventative maintenance.
• Communicate effectively with QDS team members and customers.

Benefits

• Competitive salary.
• Health, dental, and vision insurance; employee-only dental and vision coverage is free.
• Generous paid time off and sick time.
• Chaplaincy and employee care.
• Retirement plan with company match.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED