Field Service Technician

Bray International, Inc.

20d • Onsite

About The Position

At Bray, we’re looking for a Field Service Technician to join our U.S. Product
Service team. In this hands-on role, you’ll support our sales team, distributors, and customers by providing technical assistance, managing returns, and servicing Bray valves, actuators, and control products. You'll play a key part in sustaining long-term customer relationships and ensuring operational excellence in the field.

This role is based in Houston, TX, with occasional travel (up to 15%) to customer sites across the U.S.

Requirements

• High School diploma or equivalent (required)
• U.S. work authorization (required)
• Experience working with valves, actuators, and control systems
• Hands-on technical skills in a manufacturing or industrial environment
• Familiarity with MS Office (Excel, Word)
• Strong oral and written communication skills
• Ability to work independently and as part of a team
• Physically able to lift up to 50 lbs. and climb as needed (per OSHA)
• Valid driver’s license

Responsibilities

• Provide technical support to customers, distributors, and internal teams regarding Bray products
• Troubleshoot, evaluate, and perform field repairs on valves, actuators, and control equipment
• Process Return Material Authorizations (RMAs) and product evaluations
• Collaborate with the Warranty and Application Engineering teams
• Use a forklift and basic tools for repair tasks
• Travel to customer sites as needed for service calls (15% travel expected)

Benefits

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED