Field Service Technician - Air Systems

Exotic Automation & SupplyLyon Charter Township, MI
Onsite

About The Position

Performs the day-to-day operations of the Mobile/Field Service Technician responsibilities ensuring delivery of excellent customer service. Related activities include, but are not limited to, responding to customer repair and/or service calls, completing reports, and performing inventory maintenance on truck.

Requirements

  • High School Diploma
  • Previous work experience
  • Valid chauffer’s license

Nice To Haves

  • Previous work experience in an industrial sales environment preferred
  • Previous experience working on a computer--MS Office and POS/Business System preferred

Responsibilities

  • Performs pneumatic pipe installation as assigned
  • Completes maintenance, repair, and/or service work for all assigned jobs within assigned area(s) of expertise
  • Troubleshoots technical problems and identifies and implements effective solutions
  • Maintains comprehensive knowledge of available products, offerings, and services
  • Identifies and recommends products and/or value-added services to customers to support their needs and maximize the Exotic Advantage
  • Completes required documentation accurately and generates reports in a timely manner
  • Conducts routine vehicle maintenance including weekly washes and nightly interior cleanliness
  • Coordinates all vehicle maintenance work with the Facilities department
  • Schedules and inspects assigned vehicle per DOT requirements (where applicable)
  • Performs other duties as assigned or requested
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