Field Service Technician

Velocity Flow Technologies•Salina, KS

2h•Onsite

About The Position

Velocity Flow Technologies is seeking a Field Service Technician to help customers operate and maintain equipment across its Vortex, SolidEx, Fortress, and HAMAR brands. The role involves troubleshooting, on-site service, repairs, and customer training to support safe and reliable equipment operation. Based in Salina, Kansas, this hands-on position combines customer service, domestic and international travel, and shop work. When not traveling, the technician supports customers and assists with assembly and other shop activities. The position is full-time, non-remote, and based at company facilities in Salina, with varying hours and overtime as needed. Travel is expected to total approximately 16 weeks per year, with trips ranging from two days to two or three weeks; some trips may be on short notice and include weekends away.

Requirements

High school diploma and at least four years of related mechanical experience and/or training, or an equivalent combination of education and experience.
Ability to interpret safety rules, operating and maintenance instructions, electrical drawings, and technical information.
Clear customer communication, ability to write service reports and explain equipment operation, and sound judgment when solving problems.
Ability to work at heights exceeding 120 feet in exposed areas and climb 80 feet or more to reach the top of a silo, with reasonable accommodation as applicable.
Must be authorized to work in the United States; employment visa sponsorship is not available.
Must live within 30 minutes of Salina, Kansas; relocation costs are not offered.

Nice To Haves

A two-year technical degree.
Knowledge of gravity and pneumatic conveying systems.

Responsibilities

Troubleshoot equipment issues remotely and at customer locations; perform inspections, repairs, and adjustments.
Prepare for service visits and coordinate parts, tools, and technical support with internal teams.
Explain findings, train customer personnel, and follow through on service commitments.
Complete service reports and accurate time, expense, and billing information.
Assist with assembly and other shop work based on business needs, training, and demonstrated capability, while maintaining customer support and service readiness.
Perform safe, quality work by identifying and addressing hazards within training and authority, following safe procedures and PPE requirements, and sharing ideas to prevent recurring problems.