Field Service Technician- 3rd Party/AMS

Energy Transfer•Connellsville, PA

19d•Onsite

About The Position

The Field Service Technician (Retail/3rd Party AMS) services and maintains customer-owned compression equipment and reports to the 3rd Party Services Supervisor. With minimal supervision and significant autonomy, the technician performs scheduled maintenance safely, maintains and builds customer relationships, and provides first-line equipment troubleshooting support. Employees are expected to help maintain a safe, professional, and positive work environment aligned with the company’s Pillars culture. The role involves traveling in a USA Compression service vehicle to customer locations to perform repairs and maintenance. Work settings vary by job site and may include indoor compressor stations or outdoor locations exposed to changing weather. The work emphasizes safety when handling heavy equipment and machinery and may involve physical activity, noise, and exposure to hazardous materials.

Requirements

High school diploma or equivalent.
Ability to legally work in the United States.
Valid driver’s license with a DMV history acceptable to USAC.
Ability to safely drive a commercial-size truck.
Excellent customer service and positive communication skills.
Professional communication and interface skills with customer field personnel, onsite vendors, and employees.
Ability to self-manage and work independently with little to no supervision.
Strong mechanical ability.
Experience reading and understanding technical manuals.
Experience configuring natural gas compression equipment.
Ability and flexibility to work extended hours, including periodic on-call weekends.
Ability to understand written and verbal company and supervisor communications, including training, procedures, and instructions.

Nice To Haves

Technical or trade school certification, or additional work experience in a related field.
At least 2 years of experience in the gas compression industry.
CAT, Ariel, and/or Cummins certifications and experience.
Experience with CAT 3500 and 3600 engines, Waukesha VHP engines, and Cummins KTA engines.

Responsibilities

Perform maintenance and overhaul-related tasks on compression equipment.
Follow the company handbook and all company and customer safety and environmental policies.
Gather and prepare accurate data for unit-operation reports by assigned deadlines.
Respond promptly to supervisor and customer inquiries.
Coordinate with customers and the supervisor on major repairs and escalate issues according to protocol.
Maintain and operate a company vehicle according to company guidelines.
Work with the sales team to identify sales or equipment opportunities.
Maintain sufficient parts independently or in partnership with the parts department.
Keep units clean, follow good housekeeping practices, and maintain safe working conditions.
Maintain large- or small-horsepower units, gas-lift or traditional compression units, and related equipment.
Perform other duties or responsibilities assigned by the supervisor.