Field Service Technician - Secure Power - Mississauga

Schneider Electric•Mississauga, ON

3d•Onsite

About The Position

Schneider Electric is seeking an Individual Responsible to provide Professional Services for APC-MGE UPS (uninterruptible power supply) customers. This role involves technical site analysis to resolve customer issues and performing field service duties on APC-MGE’s complete range of single-phase and 3-phase equipment. The position requires a fundamental knowledge of job site electrical safety, electrical distribution systems, basic test and measurement equipment, in-depth knowledge of electrical code and IEEE requirements, and in-depth knowledge of electronic principles. A high level of customer service skills and the ability to travel are also essential.

Requirements

Electrical Engineering Technologist with 3-4 years of field experience or Certified Journeyman Electrician with minimum 3-4 years of Commercial and Industrial experience.
Primary focus on job site electrical safety at all times.
High level of technical knowledge of electronic/electrical component theory.
Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Work is usually quite independent of other team members.
Must operate within division policy guidelines using independent judgment in achieving assigned objectives.
Must comply with all safety policies, practices and procedures.
Participate in proactive team efforts to achieve departmental and company goals.
Ability to read, analyze, and interpret general business procedures, professional documents, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
Ability to apply concepts of algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
Handle multiple tasks simultaneously.
Must be able to stand, walk, and sit for extended periods of time. Must be agile and mobile with respect to finger, hand, arm and leg movement.
Must be able to lift and carry heavy objects up to 50 pounds.
Must be able to see and focus clearly up close as well as short distances.
Clean driving record.

Nice To Haves

Prior experience in the industrial electric field is a plus.
Prior 3 phase UPS experienced is a plus.

Responsibilities

Perform Startup/Commissioning on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems.
Perform Preventive Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems.
Perform Unscheduled Maintenance on all APC-MGE equipment across the entire APC-MGE product line on single module and multi-module systems.
Perform basic Power Audits of customer’s distribution systems, working with Sales to complete Availability Assessments.
Document all required information for each site visit performed.
Work with other team members to complete custom and large installation projects.
Properly document, label, and return all defective parts utilized in the repair of APC-MGE equipment to the designated disposal/repair location.
Educate APC-MGE customers on basic operation of their equipment. Inform customers of issues which they may have experience with their equipment in a way which is beneficial to the customer as well as APC-MGE.
Assist APC-MGE Service Partners in site visits, evaluating technical and professional performance.
Perform other duties as assigned.

Benefits

Insurance coverage for health, inclusive of medical, dental, vision, basic life, accident, and disability insurance.
Telemedicine program.
Paid family leaves.
Parental and care leave.
Employee assistant program with mental, family, and legal counselling.
Flexible work arrangements.
Base salary.
Incentive plans.
Employee share ownership plan.
Retirement plan with employer pension match.
Ongoing performance and development conversations.
Senior Talent Program.
Global career opportunities.
Access to our Schneider Career Hub for new positions, projects, and mentors.
Learning platforms like Coursera.
Project opportunities on the Schneider Career Hub.
Smart ways to collaborate.
Recognition program (including service anniversary).
Engagement survey.
Volunteer leave.
Programs through the Schneider Electric Foundation.
Initiatives that support youth education.