Field Service Technician

SDI Presence•Chicago, IL

1d•Onsite

About The Position

The Field Service Technician is responsible for the design, installation, service, and maintenance of computer-based integrated electronic security systems including access control, video, camera, intrusion detection, intercom, and other alarm systems. SDI Presence is a leading IT services firm that leverages its strong team presence to advance clients toward a secure digital enterprise. With a 30-year corporate resume, SDI delivers multi and hybrid cloud infrastructure managed services, consulting and advisory solutions, work and asset management solutions, and application modernization and managed services. SDI serves major airports, utilities, commercial real estate portfolios, and government agencies across the U.S.

Requirements

Knowledge of the principles of electricity and electronics
Knowledge of generally accepted technical (electronic) theory
Understanding of Video Management Systems
Electronic System Installation and troubleshooting skills-specifically access control, intrusion, and video systems
Basic knowledge of networking hardware and how to troubleshoot basic network issues as it relates to access control and video systems
Must have a driver's license in good standing and be able to pass a written driving test for airport driving
Demonstrate good analytical capability and current technical knowledge
Ability to interpret and work from blueprints, drawings, wiring diagrams and technical documentation
Good Interpersonal and organizational skills
Familiar with Microsoft Office Applications (Word, Outlook, Excel, etc.)
Able to interact with others in a team environment
Good analytic ability
Open-minded/willing to learn – good attitude, as this is a client-facing position.
Must demonstrate the ability to work independently or as part of a team
Must pass approval procedure for IDFPR PERC
Must pass approval for airport badge
Must pass approval for Custom and Border Protection airport access

Nice To Haves

Ability to operate various lift types, such as scissor and boom, is a plus

Responsibilities

Design, repair, operate, install, test, and troubleshoot integrated and complex electronics systems under the directive and guidance of a senior level technician
Maintain electronic security systems for access control, CCTV, and Intrusion Detection
Collects, Maintains, and updates asset data for client operations
Follows company policies and procedures
Creates documentation for project activity audit trail
Troubleshoots problems to come up with the solution(s)
Pursues continuous learning and shares knowledge with others