Field Service Technician - JAX

Industrial Electric Manufacturing•Jacksonville, FL

36d•Onsite

About The Position

IEM is seeking a Field Service Technician, Level 2 or 3, to perform hands-on field service work at customer sites. This role focuses on the installation of components and subassemblies, and basic commissioning of IEM equipment, primarily in data center or industrial applications. The position requires attending project meetings, installing and modifying electrical or mechanical components, performing basic testing and commissioning, troubleshooting electrical circuits and networking equipment, and coordinating with project managers for solutions and parts. The role also involves performing preventive maintenance and modifications to existing equipment. IEM will provide training on their specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks.

Requirements

A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role.
COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
Must be a team player and have strong communication skills.
Ability to work independently without direct supervision is a must.
Ability to travel (75%).
Must be willing to work evenings and weekends when needed.
Experience with switchgear and electrical controls system. (required for Level 3)
Ability to read and interpret electrical wiring diagrams (required for level 3).

Nice To Haves

Military experience

Responsibilities

Attending project meetings as required, including coordination with contractors and clients.
Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring.
Perform basic testing of modified assemblies (visual, ductor, etc.).
Perform basic commissioning of switchboards, controls panels, and power products.
Troubleshooting of electrical circuits and networking equipment.
Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
Performing preventive maintenance, field installations and modifications to existing equipment.