Field Service Technician

NOV•Odessa, TX

6d•Onsite

About The Position

Our M/D Totco group is looking for a Field Service Technician in the Washington, PA area. An ideal candidate has a technical background with mechanical and electrical aptitude, is a self-starter, dependable, with a desire to grow in their profession and career. The Field Service Technician will be responsible for installing, maintaining, and servicing all NOV - M/D Totco rental systems throughout West Texas.

Requirements

High school diploma or GED required.
At least two years of technical experience preferred.
Mechanical and electrical aptitude; electrical experience preferred.
Knowledge of oil and gas equipment, hardware, and software.
Strong communication and interpersonal skills.
Ability to work independently with minimal supervision.
Willingness to travel more than 75% and be on call.
Ability to work a 10-days-on, 4-days-off schedule with 12+ hour days.
Must be at least 21 and pass background, driving record, and drug screenings.

Nice To Haves

Associate degree or equivalent experience preferred.

Responsibilities

Work independently with little supervision.
Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software.
Provide onsite training to customers in safe operation and use of M/D Totco systems.
Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement.
Respond to and manage service calls that require more time than anticipated.
Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.
Diagnose and solve problems from non-technical descriptions provided by customers.
Possess superb customer service skills.
Build positive relationships with customers.
Produce timely and detailed service reports, billing tickets, and any other job-relevant documents.