Field Service Technician (Entry Level) - Los Angeles, CA

PGBPGNGLOBAL•Los Angeles, CA

1d•Onsite

About The Position

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe. The Senior Field Service Technician (FST) is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as other equipment used in commercial foodservice or laundry operations. The goal is to deliver exceptional service (not sales) in a way that delivers customer retention and superior customer service. This is a full-time position with Procter & Gamble that includes a competitive healthcare plan and retirement benefits. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.

Requirements

Great work ethic and a willingness to learn new skills with provided training.
Basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis.
Moderate working knowledge of appropriate tools, data, implements and service needs.
Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.
Valid driver’s license.
Ability to live in specified city.
Lift, lower and carry objects up to 50 lbs.
Push and pull objects up to 50 lbs.
Climb a vertical ladder. Ability to go up and down.
Climb up and down stairs.
Stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment.
Ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt.

Nice To Haves

Occasional overnight travel is required.

Responsibilities

Install, troubleshoot, repair, and maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations.
Deliver exceptional service to ensure customer retention and superior customer service.
Operate a computer keyboard to input and access data, and phone.
Give and discern various visual and audible alarms and signals for equipment startup, evacuation, and fires.
Travel safely in city, rural and expressway conditions.
Perform on-call coverage which may include occasional weekends, holidays, and night shifts.